HubSpot reviews

3.4

54% would recommend to a friend

(4,190 total reviews)
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Yamini Rangan

63% approve of CEO

47% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Oct 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Very autonomous environment with a lot smart people who are motivated. But not smart in a competitive or aggressive way. I've experienced 0 top-down pressure. I feel like I have the freedom to really dive into customer problems and be creative about solving them. HubSpot is customer obsessed and actually means it. The product hierarchy feels really flat. The culture is so friendly and genuine. People just say "hi" in the morning even if they don't know you. Simple stuff like that really matters. Also, dog friendly environment, UM WHAT. Amazing. The CEOs don't treat themselves like gods and I literally just saw one of the CEOs (Brian) walking around with his dog. They are very involved, but not in a control-freak type way. Their visions are also sound and reasonable, yet inspiring. They are smart dudes!

Cons

It's a growing company so there are some growing pains obviously associated with that. For example, not every team is on the same methodology...some practice Scrum, some don't practice anything. It's a very engineering focused culture with little project management so sometimes that's stressful because you never know what's going on or what the focus is. It feels like there's an aversion to process because they want to keep that "startup" feel. As a PM, you really gotta drive that focus or else things feel chaotic. Because each team is autonomous, you can try implementing some new stuff if your tech lead allows you to. The product culture is also learning how to measure success with releases. It seems like a new topic that they're trying to implement. There are some weird product/engineering things that need to be fixed, but it doesn't impact my positive feeling of working here. They just need to be open to new things and adopting practices from the top software companies.

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HubSpot Response
7y
Our founders are in fact smart and involved, so love that you called that out, and agree that sometimes the change around here feels a bit more like slightly organized chaos-you're right that more clarity around mission and alignment can and should help there. Thanks for your review and for helping HubSpot grow, I really appreciate you taking the time to share your thoughts here! -Katie
5.0
Nov 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Perks perks perks! What's not to love about the autonomy you get in this company? Everyone here is smart enough that the one policy "Use Good Judgement" doesn't get broken. That means free beer, unlimited vacation days, pets in the office, food galore!

Cons

As the company continues to grow at a rapid pace, you begin to feel lost in a crowd of unfamiliarity. People who aren't as social or extroverted may begin to feel a little overwhelmed.

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HubSpot Response
8y
Sorry for the delay in getting back to you on this--delighted that you enjoy the many perks of HubSpot and the people and policy that help guide our philosophy around autonomy, so thanks for writing up this review. I also love your callout of a potential nudge program--we are trying to do that a bit more with the UnStuck program, but agree we can do more here. Thanks for the review and helping us grow, I'm extremely grateful for your input and your hard work. -Katie
5.0
Aug 29, 2017
Recommend
CEO approval
Business Outlook

Pros

- Amazing people, perks, and benefits - Empowered to do great work & given great autonomy - Management listens and responds to feedback extraordinarily well - Real commitment to diversity & inclusion efforts from leadership - Katie Burke is a gem and having her as our Chief People Officer is the best thing to ever happen (not exaggerating)

Cons

- We are definitely underpaid (especially in engineering) - Only 12 weeks of paid maternity leave, which is pretty low for this industry - Still mostly white dudes, especially in sales & engineering (and leadership overall)

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HubSpot Response
8y
Okay somehow I was traveling and missed this--I'm so sorry for the delay. Thank you, from the bottom of my heart, for the kind compliment and the thoughtful review. I'm not exaggerating either when I say it's the best thing about my entire career to get to work with people like you every day, and I feel humbled and energized to get here every day, so thank you, for both the compliment (I may have teared up...) and for all the hard work you do every day. We are working hard to make you proud on parental leave and on diversity, and on comp, would love to connect offline (if you're open to it of course) because we try to be pretty competitive there in terms of total comp particularly in engineering, so let me know if you're open to a conversation on that front, would be very open to feedback there. Thanks as always for your hard work and for the thoughtful review and compliment. Sincerely, Katie
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