HubSpot reviews

3.4

54% would recommend to a friend

(4,188 total reviews)
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Yamini Rangan

63% approve of CEO

47% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Jun 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunities for growth early on in your career. Transparency across departments and ranks gives you an opportunity to network and learn from different departments.

Cons

Average age is pretty young and lots of first time managers

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HubSpot Response
9y
Thanks for being a part of PortSpot's growth (congrats on the Full House) and thank you for your review! I think you're right to push managers on getting constructive feedback--we are going to work on ways of making that a bigger part of the culture of first time management as we grow and scale, so thank you for the push there, I appreciate it. I'll be in Portsmouth with HELM in two weeks, hope to see you then and chat more. Thanks for all that you do for our customers. -Katie
5.0
Mar 31, 2017

What do you want to learn? Do it here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This place has pushed me in a lot of ways -- it's almost overwhelming the number of different skills, tactics, knowledge, frameworks, etc. that I could choose to focus on and learn from my colleagues, customers and prospects. I love the autonomy, I love the opportunity to move around internally and work cross-functionally. If you are comfortable seeking out opportunities and taking big jumps in your career, this is the place to do it. Brian Halligan, Dharmesh Shah and JD Sherman are some of the most transparent (and very different from each other!) leaders I've ever worked with. The fact that we have access to their thoughts, concerns, vision, etc. in REAL TIME and at our fingertips at any minute means we can all do our jobs that much better. Plus - you can't beat the community, friendship, and honestly, family that you meet here. I spend more time with my co-workers than my actual family, so they better be good people. And let me tell you - they are. Some highlights over the years -- I've worked with executives who have opened doors for me and written recommendations that I would never have even met in person at a different company. I've had a diverse set of mentors that seem to have fallen in my lap -- something I never found though sought at other companies. I take classes every year that HubSpot pays for to help me add to my skillset and my value to this (or any other) company. I work when I want, where I want, and have a team to support me. I have a manager whose #1 goal is to see me get promoted and succeed, whether it's on her team or not. I have equity as a top performer. I get to travel globally to meet customers and speak at events.

Cons

Things have certainly changed over the course of the past half-decade (what company doesn't when going from 300-1500+ employees that rapidly?) We've retained our culture but our processes and day-to-day workflows have certainly changed. This isn't a con so much as a result of growth that any employee must learn to adapt to at any growing company. If you're thinking of joining -- know that you are NOT joining a startup. The culture feels like it, but experience in a larger company and how to navigate throughout an org will be a huge value add. You're never going to get paid the highest salary at HubSpot. It's just not the case, but there is huge opportunity and benefit outside of your annual salary. Read the last paragraph of my Pros section -- if you care about money more than these things, you may find this as a con at HubSpot.

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HubSpot Response
9y
Thanks for the review and for spending 5+ years at HubSpot, we are lucky to have so many folks like you on our team, for so many reasons. I also appreciate the thought and time you put into your review--I think it's detailed, insightful, thorough, and accurate, so thanks for taking the time to write it up. I love that you have a tremendous manager, that you feel invested in the company (and that we invest in you) and that you admire JD, Dharmesh, and Brian--I do too. And on your cons, I think you're right--people should know they are joining a scale-up versus a start-up, which comes with a ton of opportunity, but also a different experience. Largely that's a tremendous thing for folks, but it's good to know expectation setting-wise coming in. Thank you for all the hard work you do to help HubSpot grow, and for taking the time to write this up! Sincerely, Katie
4.0
Mar 15, 2017
Recommend
CEO approval
Business Outlook

Pros

HubSpot is one of the best companies I have worked for and it is amazing how many smart and inspiring people work here. Transparency is everything and you can really grow professionally if you want.

Cons

The biggest problem of this company is the first line management team, who is full of inexperienced people, who have been promoted because of their great performance as an individual contributor, but not necessarily for the ability and potential in managing people. Unfortunately these managers are not enabling the success of their team members, but they are mostly interested in showing upper management that they are as cool as managers as they were as individual contributors.

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HubSpot Response
9y
Thanks for your review. I agree on people being smart and inspiring, and also agree we haven't perfectly nailed front line management and first time management just yet. We are working on plays to ensure we propel management to further success long-term, so if you have any interest in sending me your thoughts on specific actionable solutions on this, would love to hear them. Thank you for your input, your review, and your pushes--as we scale, we'll need to continue iterating and getting better, and this type of feedback is incredibly helpful to help us get there. Sincerely, Katie
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