HubSpot reviews

3.4

54% would recommend to a friend

(4,155 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

At hubspot, you will work with some of the brightest, empathetic, and intelligent people you will ever be fortunate enough to meet. I did truly love my time here, and the problems I list did all occur, but the people were so good, that I was very sad to go. I would work with any of these people again, even if it meant working here, and giving it my all, again. There are some good benefits, decent pay package, and a lot of freedom in certain areas to get work done. They preach HEART at this company and truly man people embody this. If you have the opportunity to work here this is not necessarily meant to be a deterrent, only an honest accounting.

Cons

While hubspot had a 7% reduction in workforce, I won't go deep on that here, since I was affected by these layoffs. While I believe this was the wrong decision on it's face, that has little to do with this review. I will say though, some praise you might hear for the "empathy" in which these layoffs were conducted is overstated. Layoffs are layoffs, they lead to ruined lives, suicide, depression etc. We do not talk about these things enough, and Executives making millions of dollars should not be let off the hook for their poor decision making because of nicely worded letters when they fire you. There is zero accountability for senior leadership for their bad decisions. None. There is literally no effective mechanism to give adequate feedback when senior leadership needs it. This leads to a situation where leadership can constantly make terrible decisions in planning, team allocation, priority of work etc, while always passing whatever fallout comes from their lack of foresight onto their direct reports. You will run into both senior and director level leadership that essentially has no idea what is going on at the ground level and will not bother to find out. There is an expectation to "make good decisions" and "work well with vague" requirements. This is great when it works; when the problem is not messy or too hard, and everyone celebrates. However, if things need to be changed quickly, or if something goes wrong, they have the perfect environment to allow them to never take responsibility while passing it all to their direct reports. This might be why they planned to constant double digit % employee growth until...when? Let's hope that going forward, better decisions are made and some accountability is seen at the top, instead of the pain only being with regular workers.

1.0
Apr 7, 2014
Recommend
CEO approval
Business Outlook

Pros

- beer fridge, ping pong tables, unlimited vacation... all the perks new statr-ups brag about

Cons

- don't bother thinking any perks apply to you if you're in sales - 50-60 + hour weeks - lack of training and TONS of micro managing (every call is scripted, and don't you dare go off-script)

1.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

There's brilliant people at this company, mostly from the individual contributor level. As most companies, your manager is a make or break for culture, but most managers are fine to work under. AI use is encouraged, and not shoved down your throat

Cons

Leadership has no backbone on what they want from you as a team, and managers bleed that down into ICs. Directions change with "this is the new Priority Zero" with no conversation from the people that own the feature. As though leadership finds a shiny new object (read: something that might please shareholders) and will move toward it without conversation. Then when the "I told you so phase" comes in when things stress people out, they're already moving to the next shiny thing. Growth is not actually real here, don't believe that suggestion. Can you grow, yes. But it's despite the company more than encouraged by it. "Move fast" definitely takes priority. I've had excellent colleagues laid off recently, no good reasoning as to why other than "restructuring."

Viewing 73 - 75 of 4,155 Reviews

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