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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,155 total reviews)
      avatar

      Yamini Rangan

      64% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Apr 8, 2025

      Not the time to work at HubSpot

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The majority of the company is remote

      Cons

      - This is probably the worst time to be working at HubSpot specifically as a Customer Success Manager - Leadership is all over the place and it feels chaotic. Anxiety is at an all time high - Leadership recently changed metrics 3 months into 2025 - The pay doesn't seem competitive for the market - Leadership is peeling back some key benefits

      avatar
      HubSpot Response
      1y
      Thanks for sharing your feedback, though it’s tough to read. The work you and the rest of the CS team does is so important so we really want to make sure we can address some of these issues: - Regarding leadership direction, our leadership team is more aligned than ever on our strategic priorities. We pride ourselves on moving with speed and making decisive actions based on market conditions. Our goal is to ensure that our clarity at the leadership level translates into clarity for every team member. If you're experiencing stress or concern, please know that we have multiple support resources available. I encourage you to connect with your Manager or HRBP who can provide confidential guidance and support. -One thing we would call out is that leadership have not removed any benefits. While the guidance around taking time off has moved from being unlimited to having more guidelines (with the goal of equity for all employees), no benefit has been peeled back. If you have any questions around the nitty gritty, visit the Wiki or HelpSpot for more information, or connect with your manager. Thanks for all that you do for HubSpot and our customers. - The Customer Success Leadership Team
      1.0
      Aug 6, 2024

      Ripping apart employees mental health

      Growth specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      HubSpot claims to care about it's employees, but this have proven to be far from the truth

      Cons

      The small biz sector is quite literally ripping apart mental health of its employees. Putting people on PIPs who are over achieving. Adding a ton of internal meetings to calendars including Fridays (no meeting Fridays?). It seems obvious that quiet firing is taking place. There is 0 collaboration, and managers are not trained to coach a team. It is expected to work over 10 hours a day to hit quotas, and even if you do you might be put on a performance plan. Management is setting everyone up for failure and is completely blind to the needs of their employees. This was not the case in other departments, small business is a nightmare. Stay far away.

      3.0
      Aug 28, 2023

      Great company, needs better management

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great company with great benefits. Truly, I loved the culture and felt that they cared about their employees (very different from previous employers). There are plenty of one-off benefits that actually made me feel valued. When I exceeded quota, my manager sent me a nice bottle of champagne which really made me feel valued. Compensation is fair for the role and commission structure is very clear. No concerns about being cheated out of what you earned. Ramp is a full year, so it gives you time to learn the product and get comfortable with the role. Truthfully, it's an enjoyable and welcoming place to work. THe people are the best and I made real friends there despite the WFH environment.

      Cons

      A lottttt of meetings. I spent almost 2 hours a day in internal meetings. Truly a waste of time and annoying. Management also needs some work. The sales managers take way too much time off and don't really take the time to support their team. My manager, specifically, was out for a total of 3 months throughout the one year I was there. It was truly shocking. Unrealistic expectations. You'll be hired for an inbound sales role, then will never receive a single lead (FYI I'm fine selling OB, but to be hired for one role and receive a salary for that role then not receive the tools for it seems wild.)

      avatar
      HubSpot Response
      2y
      Thanks for sharing this feedback from us. It's hard to tell from your note if your manager was on vacation or on a medical leave--either way it sounds like we could have handled the communications better. I'm a little surprised at the volume of internal meetings you were in at the rep level, so thanks for flagging my way so I can follow up with our GTM team. -Katie
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