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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      55% would recommend to a friend

      (4,165 total reviews)
      avatar

      Yamini Rangan

      64% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      1.0
      Mar 16, 2025

      HS

      ​ senior customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, inclusive, culture, flexible PTO

      Cons

      High performance culture, PIP if you’re not consistently meeting every single metric, most get let go after, some even after passing, in support you’re a number on a report more than being evaluated for the actual interactions with customers. Most employees apply for 11 jobs internally before getting hired. Recruiting told me I’d be promoted in a year, only work 1 weekend a year, and be able to move into another role in a year and a half. None of that ended up being true.

      3.0
      Jun 5, 2024

      Churn and Burn

      Smb account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and the pay is great the first year on ramp since quota is obtainable

      Cons

      Quota is high when average delas sizes are low. Very little leads coming in and if they do come in they are terrible. Very much a churn and burn company, alot of burnout and management encourages working after hrs and on weekends

      2.0
      Dec 15, 2023

      In my experience, HubSpot has a toxic culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - WFH setup - Decent ish work life balance until after "Week of Rest"

      Cons

      - I have experienced insincere managers who will be nice to you only to get you to work harder than your pay grade. And without intentions of promoting you. - I have experienced low internal mobility and little transparency on the promotion process (no discussions about what did/didn't make me eligible for promotion during a cycle) - In my experience, I've noticed a toxic top-down culture with censorship or denying/minimizing/blaming when employees don't conform and drink the orange Kool-Aid. - In my experience, I've noticed many internal inefficiencies due to the company mainly reacting to market conditions and trying to grow too aggressively. - In my experience, the recent push to "high-performance culture" signals more toxicity and cutthroat performance metrics than before.

      avatar
      HubSpot Response
      2y
      Sorry to hear and read this--on high performance, the goal is to stay true to our goal of remarkable, not at all to become cut-throat, but I'm sorry to hear that's the impression of where we are headed. -Katie
      Viewing 118 - 120 of 4,165 Reviews
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