HubSpot reviews

3.4

55% would recommend to a friend

(4,165 total reviews)
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Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

great colleagues, that makes up the entirety of the culture.

Cons

Still very poor pay, still doesn't cover employee health benefits 100% (like so many other companies) No longer unlimited PTO: Support was recently spoken to about a new metric that measures units of work per month. Now all performance reviews will be based on this primarily. This allows for up to five days off per quarter. Staff generally takes off more to account for burn out, but can no longer do this and still account for metrics. No more free books every month No more continuing education Asking staff to take more tickets on account of lay offs and increase need, staff is super burned out Asking staff to pick up slack on extra curricular activities while at the same time asking them to increase the number of tickets they are taking.

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HubSpot Response
3y
Thanks for the feedback-unfortunately doesn't sound like there's much you enjoy about your current role, which is a bummer to read/hear. Appreciate you sharing your thoughts candidly, Katie
2.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

-best product on the market -solid leadership team -culture is a pro and a con. It's a pro because everyone is extremely helpful and management genuinely wants you to succeed. I'll explain why it's a con below -pay is decent

Cons

-Culture is also a con because it's extremely "cult-like". If you work here, be prepared to not question anything and mindlessly chant the company catchphrases in unison with your coworkers. If you're not 100% bought in to the idea that hubspot is the best thing since sliced bread, you won't fit in. Hubspot also makes it clear that they strongly value diversity, but certainly not of thought.. Even in regards to politics, which they intertwine into the workplace too much for comfort. There is still something of a "boy's club" here, but to hubspot's credit, they are trying to change that. -Because of the CAM comp structure (and direct seller collaboration system), your success entirely depends on the book of partners you're given. You can be the greatest sales rep in the world, channel or otherwise, but if you don't have partners who are motivated, know how to collaborate with the direct sellers, and know how to sell the software itself, you are SOL. And if this is the case, hubspot simply tells you to do better instead of looking inward at the structural problems within the CAM org. Monthly quota exacerbates this TL;DR: hubspot is a fast-growing, innovative company with an amazing product and leadership team. I'm sure other roles have less (or different) problems, but if you are considering the CAM role, I'd recommend proceeding with caution and preparing yourself for a lot of work/effort that may not pay off.

2.0
Jan 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Let me preface this by saying that I worked at HubSpot before and after a large disruptive shift in how the company perceived its employee pool. The developer pool at HubSpot is still quite talented and there are some very good developers there, or what's left of them at least. On certain teams you can work with and learn from some great developers. Company does actually let you take time off through its honor system time-off policy.

Cons

The last several months I worked at HubSpot could be gently called a witch hunt, as leadership decided they wanted a disruption in the company to reshape the development team into a specific mold - that mold being one of decisions driven more by impulse and the mantra of "just do it" rather than "just do it (conscientiously)." People who didn't buy into the new world order left, and others were unceremoniously terminated. Team cohesion became very disjointed, it was very much like seeing two separate teams - those that wanted more conscientious change, and those that told the other side to shut up and do as they say. I'd say if you're a certain type of developer - one who claims to abhor process and wants to produce prolific amounts of code which will then probably be rewritten multiple times in short order, and want your developer philosophies heavily mixed with a heavy side of uncertainty and frenetic chaos, you will fit well into the new world. The benefits, for those that care, are very much what you'd expect from a start up. The vacation policy is the selling point, and you certainly won't starve on your pay, but the promise of IPO dollars is part of the package. There is no 401k match.

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