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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      55% would recommend to a friend

      (4,165 total reviews)
      avatar

      Yamini Rangan

      64% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      3.0
      Apr 10, 2024

      Heed the reviews

      Smb ae
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Remote friendly. Pretty good pay.

      Cons

      Very difficult quota attainment. High turnover. Extremely micromanaged. Very little comraderie. You are fighting other reps for accounts to work. This role is basically a BDR with some closing opportunities. You will get little to no inbound leads and nearly source every deal yourself. Very bad work/life balance. Expect to work nights and weekends to meet quota.

      2.0
      Mar 23, 2024

      Toxic company

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have extremely generous leave policies and the WFH flexibility is good

      Cons

      It is an extremely toxic place with a number of Cambridge based tenured employees gaslighting anyone that wants to actually bring learnings and do good work. Lot of incompetent people in middle management that are only there because they are friends with or married to someone in leadership

      2.0
      Mar 23, 2022

      Great for benefits, hit or miss managers, not great for pay or internal mobility

      Senior customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Great for working parents who need flexibility HubSpot name looks good on a resume

      Cons

      Support is the lowest paid department and is treated differently than the other orgs at hubspot. Pay is a slap in the face As a support rep, you know everything about the product however the pay doesn't reflect that, and neither does the attitude of other departments toward support. Internal mobility is a nightmare unless you know the right people or know exactly what keywords to say in an internal interview I don't want swag, I want a raise

      avatar
      HubSpot Response
      4y
      We do meet with Support reps regularly outside of the ENPS, and our compensation strategy and this year's ACR process are designed specifically to ensure that people see where they fall in the compensation bands and have more clarity on the path forward. The promotion velocity out of Support is so high that it's actually creating a need for us to ensure we have more recruiters to solve for it, so while I hear you that it can always be improved (and that's more than fair), we have a whole lot of it. Will touch base with our BPs on this to ensure we share this feedback with them. -Katie
      Viewing 136 - 138 of 4,165 Reviews
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      ReviewsHubSpot reviews

      Glassdoor has 4,753 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.