HubSpot reviews

3.4

55% would recommend to a friend

(4,165 total reviews)
avatar

Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

1. The other engineers. Very few egos. Very collaborative. 2. Stock price has done well. 3. Tech stack for the most part. If you're at all interested in AI tools, you'll get unlimited access to them all here. 4. Developer tooling. We're spoiled with how many internal tools there are to handle things for you. 5. Surprisingly fair amount of diversity (they're trying to hide and downplay that now). 6. Pay is competitive, there are transparent pay-bands, mostly fair across roles and tenure.

Cons

1. CTO's communication style has repeatedly created confusion, requiring follow-up clarification from other leaders. Apparent lack of interest in improving communication approach despite feedback. 2. Pivot to becoming "an AI company" despite limited current customer interest. 3. Introduction of "high performance culture" metrics dashboard. Engineers focusing on gaming metrics rather than impactful work. 4. Junior engineers are not supported and don't last long. 5. Promotion appears notably more difficult for those are are not white/male/cis engineers. 6. Gradual reduction in benefits, most recently elimination of Unlimited PTO. 7. Office consolidation, timezone restrictions, and mandatory onsite onboarding suggest preparation for office return. 8. Vocal AI skeptics mysteriously no longer with the company. 9. Original HEART values appear deprioritized in favor of AI adoption metrics and AI bandwagoning for career advancement. 10. On-call burden has become unsustainable.

2.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid growth trajectory with a mission that makes sense, pretty good benefits package, some truly awesome colleagues who make work worthwhile

Cons

Pay is below what you'd get elsewhere for the same work (probably means internal equity is nonexistant), promotion decisions often feel based on favoritism/tenure rather than merit, there's a growing trust issue from lack of transparency, some leaders don't seem qualified for their positions, lots of talk about culture but actions don't match the words, CEO feels traditional and uninspiring, company's becoming more corporate and less innovative, too many decisions made at the top with little input from people doing the actual work, KPIs often miss the mark and don't measure what actually matters nor incentives the right behaviors we want like collaboration, employee feedback (including NPS scores) feels like it gets ignored, leaders aren't always right and can make mistakes but it seems like there's no admittance to that.

3.0
Jan 30, 2025

Great pay and benefits… at a cost

Recommend
CEO approval
Business Outlook

Pros

- High salaries - Stock incentives - Sabbatical - Remote work - Great health benefits - Modern tech & tools

Cons

- Burnout culture - New monitored time off policy - Distrust of employees autonomy - Hard to get promoted despite great, consistent performance - Out-of-touch leadership - Product teams lacking sound strategy - Continuous small-batch firings/layoffs

Viewing 133 - 135 of 4,165 Reviews

Glassdoor has 4,753 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.