HubSpot reviews

3.4

55% would recommend to a friend

(4,165 total reviews)
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Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jun 12, 2024

Not what it once was

Recommend
CEO approval
Business Outlook

Pros

- Great team members - An expansive tool where you can acquire a lot of new skills -

Cons

- Culture is shifting to more high performance which in turn is causing burnout - Tool is expanding very fast which makes supporting all the new tools difficult and it feels like we're stretched thin - The role's autonomy is pretty much gone now, a lot of micromanaging

1.0
Mar 23, 2024

Awful

Recommend
CEO approval
Business Outlook

Pros

Remote work Get to work in IT You get paid

Cons

The HubSpot culture is fake and the contracts they sell to customers are traps. I was discriminated against while working there. I do not recommend it.

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HubSpot Response
2y
I'm really sorry to hear about your experience here, we take this feedback really seriously. If you haven't done so already I would encourage you to contact our HR team so they have the details they need to investigate this one further and I will also happily follow up -- Eimear
3.0
Sep 20, 2023

wish it ended differently

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HubSpot's culture offers a myriad of appealing qualities, some of which include a strong emphasis on autonomy and ownership, at least on certain teams. The organization has demonstrated an openness to remote work options for virtually all employees, allowing for flexibility in terms of work hours and styles. My colleagues were, by and large, truly exceptional. Working alongside such talented and remarkable colleagues was a valuable experience, and I had the privilege of forming enduring friendships with many of them. While the compensation didn't reach the heights of FAANG-level packages, it was quite competitive. Additionally, the inclusion of unlimited paid time off was a notable perk.

Cons

In light of the shifting economic landscape, the organizational culture has undergone a notable transformation. What was once characterized by autonomy and trust has evolved into a situation marked by increased micromanagement and a prevailing sense of apprehension. The company's emphasis on cultivating a "high-performance culture" has resulted in a proliferation of performance improvement plans, terminations, and layoffs, despite prior assurances from executive leadership that every possible measure would be taken to prevent such outcomes. While some layoffs ostensibly were performance-based, others affected individuals who had never received unfavorable performance evaluations or been provided an opportunity to rectify any deficiencies. Following the layoffs, several of these individuals have been informed that they are ineligible for rehire, even as many of the previously eliminated positions have been reposted and new hires made. It is the perceived lack of transparency that proves most disconcerting—asserting that the layoffs were objective and driven by the fact that positions were no longer needed, only to promptly replace those who were let go. I'd have preferred to be told directly that it was based on performance. At least be transparent. Furthermore, amidst the escalating trend of micromanagement affecting lower-level employees, there seems to be a conspicuous dearth of oversight when it comes to the actions of top leaders. Ineffectual management goes unnoticed and unaddressed, and clear favoritism exists, granting a select few an audience even when their perspective may be misguided or based on inaccurate information.

Viewing 145 - 147 of 4,165 Reviews

Glassdoor has 4,753 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.