HubSpot reviews

3.4

54% would recommend to a friend

(4,168 total reviews)
avatar

Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Still an amazing product to sell

Cons

Impossible quotas, terrible out of touch c-suite leadership, below average pay especially when not hitting quota.

2.0
Jan 28, 2024

Layoffs are not cool.

Recommend
CEO approval
Business Outlook

Pros

Great product, and lots of opportunity.

Cons

Seeing all of the layoffs, and the culture taking a dive is the worst thing ever.

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HubSpot Response
2y
Thanks for the feedback. Definitely hear that the layoffs last year had a big impact, and understand people's frustration compounding given some of the recent org changes. The plan is to focus a lot on our culture in the coming months, so hopefully you start to feel that-it's one of Yamini's top priorities, so rest assured it's top of mind for her and CELT at the moment. -Katie
3.0
Sep 4, 2023

GoodBye Old Friend - Not the Same HubSpot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent, phenomenal products. Customers and Partners live and breath this product and the ecosystem is strong. Marketing and Sales particularly have exceptional strength in the market. The culture built by Dharmesh and Brian was incredible but eventually every employee became a victim. Can’t keep HRBPs because the victim volume incredibly high.

Cons

Woke Inc. - Unfortunately, for all of the diversity and inclusion HubSpot espouses it is the antithesis of inclusive when it comes to welcoming non-liberal points of view. C-Suite determine new customers based on slack channel crowd-sourcing to ensure they don’t hurt employees feelings. Everyone is offered an abortion as they please without any sense that various countries and religions take offense. Employees with differing views are shunned and the internal liberal echo chamber is loud. Separately, the lay-offs were a mess. Top performers with highest marks were let go and their managers had no idea after CEO said “we aren’t doing layoffs”. People with many years at the company under their belt with families cut with no reason. Intense metric based micromanagement has created a world of cut throat cover your neck and throw anyone you can under the bus. The mission, the passion, and the camaraderie is gone as an ethos across the employee base. Employees all on an island with no support to connect with others IRL. Pay significantly lower than core competitors.

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HubSpot Response
2y
Thanks for your feedback and spending six years with us. We absolutely and unequivocally do not crowdsource opinions on customers from an employee Slack channel. Our decisions on customers are tied to our Acceptable Use Policy and determined by a working group with a clear mission and remit, so I do not want anyone reading this to be confused/disillusioned about that process specifically. -Katie
Viewing 199 - 201 of 4,168 Reviews

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