HubSpot reviews

Incredibly toxic culture and poor leadership at all levels across the org. The culture has been intentionally moved towards a high performance incentivized model, but it's being implemented inconsistently and doesn't drive improved quality of product so much as turn the culture into one of distrust, compromised collaboration, and fear. The company has scaled and seem to be struggling to find a way forward and is embracing an approach that favors threatening and distrusting employees vs. empowering them. Feels like leaders look to big tech and copy whatever they see there, hoping it'll work for them too... fear seems to be rooted at the top and cascading down from there.

Reps cheat and front run hot leads that are ready to buy, which otherwise are supposed to be distributed fairly across all reps. Management figured out after years that this was happening, and tried to fix the broken Hubspot system. They couldn’t, so they started to quote “promote front running again”. If you figure out how to cheat yourself and your peers, and you will do great here. Overworked, over hiring, reps will cheat, and you have to be part of the cult.