Is Hudson Valley Credit Union a good company to work for?

Hudson Valley Credit Union has an overall rating of 4.0 out of 5, based on over 196 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 79% of employees would recommend working at Hudson Valley Credit Union to a friend and 78% have a positive outlook for the business. The best reviews about Hudson Valley Credit Union have been left by employees working as Teller , Bank Teller and Financial Services Representative .

Does Hudson Valley Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Hudson Valley Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Hudson Valley Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Hudson Valley Credit Union?

79% of Hudson Valley Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hudson Valley Credit Union 3.9 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Hudson Valley Credit Union?

Teller (28) , Bank Teller (11) , Financial Services Representative (11) , Contact Center Representative (6) , Financial Service Representative (5) , Teller I (4) , Universal Branch Associate (4) , Contact Center Specialist (3) , Customer Service Representative (3) , Bilingual Teller I (2) , Contact Center Specialist I (2) , FSR3 (2) , Financial Service Representative (FSR) (2) , Full Time Teller (2) , Lead Teller (2)

What are the pros of working at Hudson Valley Credit Union according to real employee reviews?

"good benefits and job security" ((in 21 reviews)); "Great people" ((in 13 reviews)); "paid time off" ((in 8 reviews)); "Generous PTO and good 401k match." ((in 7 reviews)); "The training is good and you get paid while in training." ((in 6 reviews))

What are the cons of working at Hudson Valley Credit Union according to real employee reviews?

"pay can be low" ((in 14 reviews)); "You are also observed by management a ton." ((in 13 reviews)); "There are some really good and really bad managers but there is an overall lack of business knowledge and education across the board." ((in 6 reviews)); "Lower pay than similar positions at other companies" ((in 3 reviews)); "Upper management are keen to hire, promote and have nepotism towards a specific group of people." ((in 3 reviews))

What are the top reviewed Hudson Valley Credit Union locations?

Poughkeepsie , Newburgh , New York , New Windsor , Wappingers Falls , Brewster , Beacon , Middletown , Montgomery , Kingston , New Paltz , Carmel , Mahopac , Mohegan Lake , Putnam Valley , Hopewell Junction , Hyde Park , Pleasant Valley , Charlotte , Arlington , Halfmoon

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Hudson Valley Credit Union

Hudson Valley Credit Union reviews

4.0

79% would recommend to a friend

(189 total reviews)

Jonathan W. Roberts

100% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.0

Compensation and benefits

4.0

Career opportunities

3.9

Work/Life balance

3.8

Senior management

Hudson Valley Credit Union has an employee rating of 4.0 out of 5 stars, based on 189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hudson Valley Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

189 reviews

5.0

Jul 10, 2025

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are mainly empathetic and kind, the culture itself is of growth.

Cons

The internal politics, and old culture remaining.

Hudson Valley Credit Union Response

11mo

Thank you for your thoughtful feedback and for your tenure with HVCU! We're happy to hear the culture shift is being felt. Transforming an organization takes time, and as we grow, we’re working to ensure that positive change reaches every corner. We’re excited about what’s ahead and appreciate your role in helping us get there.

3.0

Jul 9, 2025

Glorified Teller

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers at some of the branches are wonderful and supportive because we are all in the same boat. Good PTO Branch Management supportive at some branches, not at all of them. Good as a starter job in banking.

Cons

Relationship Manager is a glorified Teller position with more workload for poor pay. Busy branches like Poughkeepsie are chronically short of Tellers. High turnover. Some areas/branches have indifferent management, looking for warm bodies to sit in a chair. Reliance on several pieces of third party software creates overly complicated and clunky data processing and member interactions. Knowledge Center for processing is so so. Lots of time spent on fraud with members, could be several root causes. Training is so so, just concentrates on two pieces of software, not the other seven and the associated subsystems.

Hudson Valley Credit Union Response

11mo

Thank you for sharing your experience. We’re glad you’ve found support among coworkers and value our PTO. As a community financial institution, we’re working hard to balance expansion and improvements while maintaining a strong employee experience. We recognize the concerns you’ve raised around staffing, technology, and training. These are areas we’re actively reviewing and improving as we grow.

3.0

Jul 1, 2025

Relationship Advisor

Relationship advisor

Recommend

CEO approval

Business Outlook

Pros

great benefits, good pto, great coworkers

Cons

High turnover rate, pay doesn't equate to work load, constant procedure changes create confusion amongst employees.

Hudson Valley Credit Union Response

11mo

Thanks for your feedback, we’re glad you value our benefits, PTO, and team culture! As we grow, we've been working hard to improve stability and support as we scale. Your input is appreciated.

Viewing 7 - 9 of 189 Reviews

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Great Place to Work

Glorified Teller

Relationship Advisor

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