Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Humana

      Engaged Employer

      Humana Inbound Contacts Representative II reviews

      3.7

      57% would recommend to a friend

      (79 total reviews)
      avatar

      Jim Rechtin

      85% approve of CEO

      60% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.3

      Senior management

      Inbound Contacts Representative II employees have rated Humana with 3.7 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Inbound Contacts Representative II professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contacts Representative II professionals compared to other employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      79 reviews
      4.0
      Sep 3, 2020

      Gets Old Fast

      Inbound contacts representative iv
      Recommend
      CEO approval
      Business Outlook

      Pros

      Develop a strong understanding of how insurance works and decent pay/benefits.

      Cons

      Doing the same things every day and dealing with people's tantrums are never fun.

      1.0
      Aug 25, 2019

      Not a good company to work for ! Poor management overworked and underpaid employees!

      Inbound contact representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Option to work at home

      Cons

      They do not care about Employee’s well-being . They are always adding more training and more skills and adding more pilots and will not give you a raise. They have frequent shift bids and they do not allow time for life changes. They only care about your numbers and what you can do for the business and not how happy you are as an employee. The workload is stressful and they can care less how their employees feel they only care about how many members you serve and the quality of your surveys.

      Viewing 76 - 78 of 79 Reviews
      Related searches: Humana Inbound Contacts Representative II jobs | Humana Inbound Contacts Representative II salaries | Humana benefits | Humana Inbound Contacts Representative II interviews | Humana conversations
      Humana reviewsHumana Inbound Contacts Representative II reviews

      Glassdoor has 8,236 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.