Item: Humana
Rating: 4
Author: Current employee - Inbound Contacts Representative IV

Question 1

Is Humana a good company to work for as a Inbound Contacts Representative II?

Accepted Answer

Inbound Contacts Representative II professionals working at Humana have rated their employer with 3.7 out of 5 stars in 79 Glassdoor reviews. This is a higher than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Contacts Representative II Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Contacts Representative II interview questions at Humana.

Question 2

Does Humana pay Inbound Contacts Representative II employees well?

Accepted Answer

Inbound Contacts Representative II professionals rate their compensation and benefits at Humana with 4.1 out of 5 stars based on 79 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Inbound Contacts Representative II salaries and benefits at Humana.

Question 3

How happy are Inbound Contacts Representative II professionals working at Humana?

Accepted Answer

57% of Inbound Contacts Representative II employees at Humana would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Inbound Contacts Representative II professionals have also rated Humana with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Humana?

Accepted Answer

Customer Service Representative (211), Analyst (85), Project Manager (85), Care Manager (83), Consultant (82), RN Case Manager (78), Manager (73), Pharmacy Technician (72), Director (70), Sales Representative (69), Dms Sales Agent (64), Registered Nurse (63), RN Care Manager (56), Sales Associate (56), Grievance and Appeals Specialist (52)

Question 5

What are the pros of working at Humana according to real employee reviews?

Accepted Answer

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 847 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 541 reviews)); "Good hours and work from home" ((in 477 reviews)); "Great people and money for the work" ((in 274 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 202 reviews))

Question 6

What are the cons of working at Humana according to real employee reviews?

Accepted Answer

"Disorganized and poor leadership" ((in 151 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 146 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 123 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 109 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 100 reviews))

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