Does Huntswood pay their employees well?

According to anonymously submitted Glassdoor reviews, Huntswood employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Huntswood. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Huntswood?

39% of Huntswood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Huntswood 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Huntswood?

Complaints Handler (41) , PPI Case Handler (40) , Case Handler (35) , Customer Service Representative (16) , Contractor (11) , Team Leader (11) , Complaint Handler (9) , Customer Service Advisor (8) , PPI Complaint Handler (8) , Quality Assurance (8) , Data Gatherer (6) , PPI Complaints Handler (6) , Team Manager (6) , Customer Service (5) , Sales (5)

What are the pros of working at Huntswood according to real employee reviews?

"Good pay and can be flexible" ((in 44 reviews)); "The money was good at the time" ((in 17 reviews)); "Great people all the way to OP's & MD's" ((in 14 reviews)); "Good salary and overtime available" ((in 13 reviews)); "Some extremely helpful, knowledgeable and friendly colleagues" ((in 11 reviews))

What are the cons of working at Huntswood according to real employee reviews?

"Poor management with little experience and knowledge of the job." ((in 26 reviews)); "Senior managers on the project are vastly overpaid and are on a power trip." ((in 14 reviews)); "no holiday or sick pay" ((in 10 reviews)); "Very unprofessional staff and awful training" ((in 9 reviews)); "Long hours but that is what it takes if you want to become successful" ((in 7 reviews))

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Huntswood

Part of ResultsCX

Huntswood reviews

3.0

39% would recommend to a friend

(218 total reviews)

Martin Dodd

49% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Career opportunities

2.8

Senior management

2.8

Compensation and benefits

Huntswood has an employee rating of 3.0 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huntswood employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

218 reviews

2.0

Dec 23, 2025

Bad management

Fraud specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly employees that are very helpful in settling in.

Cons

Management is extremely slow and sometimes unresponsive. Management seems to care more about adherance and job regulations than the employees that work for them

1.0

Jul 9, 2025

Run away

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Fresh apples and bananas on Mondays

Cons

Terrible and unprofessional environment. If you are not a blond girl that play dumb you will not be able to progress in your carreer If you are a foreign forget they will not move you from the phone line The training is literally a big joke There is no flexibility Depressing environment

5.0

Jan 28, 2025

Great Company, Reliable, Trustworthy

Outbound sales advisor

Recommend

CEO approval

Business Outlook

Pros

Allows you space for growth without missing targets.

Cons

Basic rate could be higher.

Viewing 46 - 48 of 218 Reviews

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Jobs at Huntswood

Customer Service Advisor