Does Huntswood pay their employees well?

According to anonymously submitted Glassdoor reviews, Huntswood employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Huntswood. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Huntswood?

39% of Huntswood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Huntswood 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Huntswood?

Complaints Handler (41) , PPI Case Handler (40) , Case Handler (35) , Customer Service Representative (16) , Contractor (11) , Team Leader (11) , Complaint Handler (9) , Customer Service Advisor (8) , PPI Complaint Handler (8) , Quality Assurance (8) , Data Gatherer (6) , PPI Complaints Handler (6) , Team Manager (6) , Customer Service (5) , Sales (5)

What are the pros of working at Huntswood according to real employee reviews?

"Good pay and can be flexible" ((in 44 reviews)); "Good salary and overtime available" ((in 16 reviews)); "The money was good at the time" ((in 16 reviews)); "Wage was excellent and good colleagues" ((in 15 reviews)); "Great people all the way to OP's & MD's" ((in 13 reviews))

What are the cons of working at Huntswood according to real employee reviews?

"Poor management with little experience and knowledge of the job." ((in 26 reviews)); "Promotion is on the basis of who likes you and operational managers are unprofessional." ((in 15 reviews)); "Very unprofessional staff and awful training" ((in 9 reviews)); "no holiday or sick pay" ((in 9 reviews)); "Long hours but that is what it takes if you want to become successful" ((in 8 reviews))

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Huntswood

Part of ResultsCX

Huntswood reviews

3.0

39% would recommend to a friend

(219 total reviews)

Martin Dodd

49% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Huntswood has an employee rating of 3.0 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huntswood employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

219 reviews

4.0

Mar 24, 2024

Good

Complaints handler

Recommend

CEO approval

Business Outlook

Pros

There nothing much to add

Cons

Nice place to work Good enviroment Respect Working hours are good

2.0

Mar 24, 2024

Heart and soul of place ripped apart

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home, ok but not outstanding benefits, still some very good people remain.

Cons

This used to be a truly fantastic business. Most people who stayed here a while would tell you the culture, office atmosphere and employee support was second to none. It's been ripped apart by the greedy and self serving board members of the last five years or so. Who knows what this acquisition will bring, but it feels like the final nail in the coffin .

3.0

Mar 23, 2024

Good and bad

Senior team lead

Recommend

CEO approval

Business Outlook

Pros

Laid back environment, medium pressured

Cons

Not good with change, don't value current staff

Viewing 61 - 63 of 219 Reviews

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Jobs at Huntswood

Customer Service Advisor