Does Huntswood pay their employees well?

According to anonymously submitted Glassdoor reviews, Huntswood employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Huntswood. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Huntswood?

39% of Huntswood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Huntswood 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Huntswood?

Complaints Handler (41) , PPI Case Handler (40) , Case Handler (35) , Customer Service Representative (16) , Contractor (11) , Team Leader (11) , Complaint Handler (9) , Customer Service Advisor (8) , PPI Complaint Handler (8) , Quality Assurance (8) , Data Gatherer (6) , PPI Complaints Handler (6) , Team Manager (6) , Customer Service (5) , Sales (5)

What are the pros of working at Huntswood according to real employee reviews?

"Good pay and can be flexible" ((in 40 reviews)); "Money is good in the Job" ((in 17 reviews)); "Some extremely helpful, knowledgeable and friendly colleagues" ((in 15 reviews)); "Great people all the way to OP's & MD's" ((in 15 reviews)); "Good salary and overtime available" ((in 14 reviews))

What are the cons of working at Huntswood according to real employee reviews?

"Poor management with little experience and knowledge of the job." ((in 25 reviews)); "Promotion is on the basis of who likes you and operational managers are unprofessional." ((in 15 reviews)); "Very unprofessional staff and awful training" ((in 8 reviews)); "No job security" ((in 8 reviews)); "Constantly denied holidays." ((in 7 reviews))

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Huntswood

Part of ResultsCX

Huntswood reviews

3.0

39% would recommend to a friend

(219 total reviews)

Martin Dodd

49% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Huntswood has an employee rating of 3.0 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huntswood employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

219 reviews

5.0

Jun 30, 2025

A great place to work!

People support

Recommend

CEO approval

Business Outlook

Pros

Fast pace, fun, every day is different, always evolving!

Cons

Everywhere can have their issues but I feel with Huntswood, if you raise concerns you are heard and feedback is always supported.

4.0

Jun 17, 2025

Decent workplace but lost good staff due to restructuring (hybrid model)

Claims handler

Recommend

CEO approval

Business Outlook

Pros

Line managers listen and want to help Keeps up with training and regular buzz sessions

Cons

Heavy call loads with no downtime Campaign can change at anytime Willing to lose good, hardworking staff Difficult to progress you career without leaving

1.0

May 21, 2025

X

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The hours was the only good thing

Cons

There is none I can think of

Viewing 85 - 87 of 219 Reviews

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Jobs at Huntswood

Customer Service Advisor