Does Huntswood pay their employees well?

According to anonymously submitted Glassdoor reviews, Huntswood employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Huntswood. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Huntswood?

39% of Huntswood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Huntswood 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Huntswood?

Complaints Handler (41) , PPI Case Handler (40) , Case Handler (35) , Customer Service Representative (16) , Contractor (11) , Team Leader (11) , Complaint Handler (9) , Customer Service Advisor (8) , PPI Complaint Handler (8) , Quality Assurance (8) , Data Gatherer (6) , PPI Complaints Handler (6) , Team Manager (6) , Customer Service (5) , Sales (5)

What are the pros of working at Huntswood according to real employee reviews?

"Good pay and can be flexible" ((in 40 reviews)); "Money is good in the Job" ((in 17 reviews)); "Some extremely helpful, knowledgeable and friendly colleagues" ((in 15 reviews)); "Great people all the way to OP's & MD's" ((in 15 reviews)); "Good salary and overtime available" ((in 14 reviews))

What are the cons of working at Huntswood according to real employee reviews?

"Poor management with little experience and knowledge of the job." ((in 25 reviews)); "Promotion is on the basis of who likes you and operational managers are unprofessional." ((in 15 reviews)); "Very unprofessional staff and awful training" ((in 8 reviews)); "No job security" ((in 8 reviews)); "Constantly denied holidays." ((in 7 reviews))

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Huntswood

Part of ResultsCX

Huntswood reviews

3.0

39% would recommend to a friend

(219 total reviews)

Martin Dodd

49% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Huntswood has an employee rating of 3.0 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huntswood employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

219 reviews

3.0

Dec 15, 2022

Great stepping stone

Recruitment specialist

Recommend

CEO approval

Business Outlook

Pros

Encouraged to self develop and had a wonderful team at one point.

Cons

Lack of guidance at the time, leading to high stress levels and inconsistent communication causing challenges regarding heavy deadlines.

3.0

Dec 8, 2022

Huntswood

Senior real time analyst

Recommend

CEO approval

Business Outlook

Pros

Good Pay Bubbly Team members

Cons

Lack of annual leave approval Poor senior management

5.0

Dec 5, 2022

Good comoany

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Incentives-bonuses & commissions, refreshments: tea/coffee Great leadership, great training

Cons

Latest shift 9pm but on rotation, not every week, like one week p. m

Viewing 154 - 156 of 219 Reviews

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Jobs at Huntswood

Customer Service Advisor