Does Huntswood pay their employees well?

According to anonymously submitted Glassdoor reviews, Huntswood employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Huntswood. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Huntswood?

39% of Huntswood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Huntswood 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Huntswood?

Complaints Handler (41) , PPI Case Handler (40) , Case Handler (35) , Customer Service Representative (16) , Contractor (11) , Team Leader (11) , Complaint Handler (9) , Customer Service Advisor (8) , PPI Complaint Handler (8) , Quality Assurance (8) , Data Gatherer (6) , PPI Complaints Handler (6) , Team Manager (6) , Customer Service (5) , Sales (5)

What are the pros of working at Huntswood according to real employee reviews?

"Good pay and can be flexible" ((in 43 reviews)); "Great people all the way to OP's & MD's" ((in 16 reviews)); "The money was good at the time" ((in 16 reviews)); "Good salary and overtime available" ((in 14 reviews)); "Some extremely helpful, knowledgeable and friendly colleagues" ((in 14 reviews))

What are the cons of working at Huntswood according to real employee reviews?

"Poor management with little experience and knowledge of the job." ((in 26 reviews)); "Senior managers on the project are vastly overpaid and are on a power trip." ((in 15 reviews)); "Constantly denied holidays." ((in 9 reviews)); "Very unprofessional staff and awful training" ((in 7 reviews)); "Long hours but that is what it takes if you want to become successful" ((in 7 reviews))

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Huntswood

Part of ResultsCX

Huntswood reviews

3.0

39% would recommend to a friend

(218 total reviews)

Martin Dodd

49% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Career opportunities

2.8

Senior management

2.8

Compensation and benefits

Huntswood has an employee rating of 3.0 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huntswood employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

218 reviews

5.0

Jul 9, 2025

Big Firm - Small Feel

Engagement manager

Recommend

CEO approval

Business Outlook

Pros

Dynamic, progressive, well known, lovely people, PE backed and strong strategic growth plans. Client engagement quality is a priority.

Cons

System integrations need improving to make the simple day to day processes work better.

5.0

Jul 9, 2025

BDC

Bdc

Recommend

CEO approval

Business Outlook

Pros

Amazing company, family atmosphere, offer progression and flexibility where needed

Cons

none - have been here for 16 years and would not have stayed if it wasn't a great company to work for!

1.0

Jul 9, 2025

Run away

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Fresh apples and bananas on Mondays

Cons

Terrible and unprofessional environment. If you are not a blond girl that play dumb you will not be able to progress in your carreer If you are a foreign forget they will not move you from the phone line The training is literally a big joke There is no flexibility Depressing environment

Viewing 19 - 21 of 218 Reviews

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Jobs at Huntswood

Customer Service Advisor