Is Hyatt a good company to work for?

Hyatt has an overall rating of 3.9 out of 5, based on over 8,104 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 74% of employees would recommend working at Hyatt to a friend and 63% have a positive outlook for the business. The best reviews about Hyatt have been left by employees working as Human Resources , Human Resources Manager and Human Resources Coordinator .

Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (113) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 341 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 138 reviews)); "Tips and coworkers were great" ((in 129 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 89 reviews)); "Great training and onboarding" ((in 88 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 380 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 331 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 253 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 169 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Chicago , Orlando , San Diego , New York , Denver , Austin , Atlanta , Omaha , San Antonio , Washington , Seattle , Dallas , San Francisco , Houston , Los Angeles , Miami , Phoenix , Scottsdale , New Orleans , Incline Village , Bellevue , Huntington Beach , Tampa , Saint Louis , Sacramento , Philadelphia , Jacksonville , Boston , Moore , Jersey City

Hyatt reviews

3.9

74% would recommend to a friend

(6,979 total reviews)

Mark S. Hoplamazian

82% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Dec 21, 2010

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good opportunities for advancement within the company, especially for those who are wiling to re-locate. Generally good co-workers and a teamwork environment.

Cons

They claim to support "Life Balance", a balance between work and personal life. This is mostly lip service. Most upper and middle management are diehard workaholics and seem to have little concern about their own personal lives, let alone other managers or line employees. ie, the longer hours you work, 12, 14 hours a day, the happier they are with you.

1.0

Dec 14, 2010

Not worth 3 years of my life and loyalty!

Sales manager

Recommend

CEO approval

Business Outlook

Pros

The only real pro about working for Hyatt Hotels is the employee room rate and F&B discount at other hotels.

Cons

Do not expect to have a work life balance, especially if you have a family. Associates are insincere and cold.

2.0

Dec 11, 2010

Looks nice on a resume

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company name has really helped as far as getting interviews as it stands out on a resume, there were nice perks working there (ie.complimentary dinners,great discounts on hotel stays elsewhere), the health insurance was great as well.

Cons

The pay is terrible, the management can be catty and clique-ish and please do not think that you can balance any type of family life while employed here, you will have no outside life. While I consider myself extremely hardworking, the scheduling and hours are so varied and hectic, I was always running past my family to the door for work...which would not have been such an awful thing had I been properly compensated.

Viewing 6886 - 6888 of 6,979 Reviews

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Hyatt

Hyatt reviews

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Good place to work

Not worth 3 years of my life and loyalty!

Looks nice on a resume

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