Hyatt reviews

3.9

74% would recommend to a friend

(6,978 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Nov 22, 2009
Recommend
CEO approval
Business Outlook

Pros

good brand image, good structure, training and great aspiring young people.

Cons

Lack of recognition, communication, information sharing, inter-departmental conflicts, middle and high management does not want to take charge, no one claims responsibility. Do not appreciate flexibility and creativity, following rules to the dot, and unable to think outside of the box. Miss match of job and skill causing a great number of staff turn over in early months of the opening.

4.0
Oct 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Great discounts and benefits on any Hyatt Hotel stay/rates Commission decent Great company culture- Hyatt brand makes you proud to work there

Cons

New management coming in and out can be hectic Many part time employees/ seasonal employee turn over Hard to move up without college degree

2.0
Oct 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Money, comps, benefits, location, great employees, not management

Cons

Management, upper management, lack of professionalism, its a small gang, they cover for their unethical practices, there is no resolve.

Viewing 6934 - 6936 of 6,978 Reviews

Glassdoor has 8,103 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.