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      Hyatt

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      Hyatt reviews

      3.9

      74% would recommend to a friend

      (6,978 total reviews)
      avatar

      Mark S. Hoplamazian

      82% approve of CEO

      63% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      3.0
      Aug 24, 2009

      Promise opportunity to advance career, half true.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      work in a company that generally has a good business model and should be stable even in tough times. Opportunity to advance career, lots of locations.

      Cons

      Poor pay, long hours, nitpicking management, promises of promotion always come with qualifiers.

      4.0
      Aug 20, 2009

      Overall a good place to work if you are prepared for long hours and good compensation.

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is great for those who have experience in the hospitality and restaurant industry. Satisfactory food and beverages are offered during lunch breaks. Very nice co-workers. If you have the drive to work hard and succeed, one can make over 40,000 a year.

      Cons

      As a server you must learn to deal with upset customers even when they are in the wrong. I do not recommend this position for those without previous restaurant experience. Also larger persons will have a tough time traveling back and forth from the dining room to the kitchen.

      2.0
      Aug 14, 2009

      Troublesome employment. Fraught with dissatisfaction but also unreasonable expectations.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hyatt, in some ways, gives a lot to their employees. I am better paid and taken care of than my other family members with hourly wages. The building itself is very nice and other low-level workers are a dream.

      Cons

      Management covers a wide range of satisfaction, as do co-workers. If there were far more transparency throughout the company, and actively overcoming some ingrained need for a stifling pecking-order everyone would be happier.

      Viewing 6940 - 6942 of 6,978 Reviews
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      Glassdoor has 8,103 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.