Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Hyatt

      Is this your company?

      Hyatt reviews

      3.9

      74% would recommend to a friend

      (6,978 total reviews)
      avatar

      Mark S. Hoplamazian

      82% approve of CEO

      63% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      4.0
      Oct 18, 2008

      1 of 3 Great hotel companies besides Four Seasons & Marriott

      Revenue
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlike other hotel companies Hyatt genuinely takes care of their associates. Credibility counts, GMs and VPs have worked their way up in the organization and the average tenure of top brass is 15+ years. Every hotel you work at have associates who have been there for 10-20-30 years............ speaks volumes about a company's culture of respect and care.

      Cons

      It's not a 9 to 5 job, not for the folks who are not passionate about 'hospitality'.........it's a way of life - hard work, orchestrated group effort yet rewarding.

      4.0
      Sep 29, 2008

      An industry leading company with industry leading employees.

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hyatt is an industry leader. It is definitely a great place to start a career. At my location the turnover rate was very low, and generally meant that the person leaving and being replaced had been moved to a new job within the hotel or was promoted outside of the hotel.

      Cons

      Hyatt is a management company. Every hotel is independently owned, so your experience can vary widely. Luckily, my hotel has a top-notch staff. However, some people who transferred from other hotels have less than rave reviews about the staff from where they came.

      3.0
      Sep 13, 2008

      Hyatt -- lots of potential but poor local management

      human resources manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hyatt has a lot of opportunity for growth if you are willing to relocate and you can move up rather quickly as Hyatt has a lot of mid level managment. If you like to travel you can't beat th travel perks but you also have to be willing to sacrifice your life if it doesn't fit into Hyatt's plan.

      Cons

      Pay is at the low end of the pay scale and not much emphasis is put on recognition. Too much focus on a job done poorly than on a job well done. Hyatt lacks an understanding of a work life balance and does not encourage such a life for their line level employees. There is a strong disconnect between upper management and line employees.

      Viewing 6964 - 6966 of 6,978 Reviews
      Related searches: Hyatt jobs | Hyatt salaries | Hyatt benefits | Hyatt interviews | Hyatt conversations
      ReviewsHyatt reviews

      Glassdoor has 8,103 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.