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      Hyatt

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      Hyatt reviews

      3.9

      74% would recommend to a friend

      (6,977 total reviews)
      avatar

      Mark S. Hoplamazian

      82% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      7K reviews
      5.0
      Sep 11, 2008

      Hyatt Place - a family

      Host
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work at the Hyatt Place is the amount of connection you can have with the guests. Being able to check them in and then serve them beer/wine allows you the opportunity to really get to know the people staying at the hotel. Ours is a pretty busy location, so you learn all sorts of things about the U.S. from the people that you meet!

      Cons

      My property doesn't really foster promotion, notably because there isn't much room for promotion at the Hyatt Places. The other thing is that we are being paid front desk attendant pay to be a concierge, front desk attendant, bartender, barista and cook... that's hardly worth it...

      1.0
      Sep 5, 2008

      Growing pains...a smallish old-school company that wants to be a leading brand

      Associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brand recognition and resume building. It's understaffed, so you get a lot of experience doing anything and everything.

      Cons

      No management leadership, so there is no employee recognition, vision, or creative thinking. The organizational structure is disjointed, so learnings are not shared, career development paths are undefined, and there is no opportunity unless it's convenient for the organization to give it to you.

      3.0
      Aug 20, 2008

      HR Life in a hotel....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Executive Management at specific hotels is pretty decent...my boss was the BEST in the WEST and I am not sure that Corporate ever knew that.

      Cons

      LOADS and LOADS of hours and not a lot of pay. Great place to network for future jobs. Sometimes it felt that promotes were not merit based ....based more on the "cycle".

      Viewing 6967 - 6969 of 6,977 Reviews
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      Glassdoor has 8,102 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.