HydraFacial reviews

2.6

34% would recommend to a friend

(208 total reviews)
avatar

Pedro Malha

38% approve of CEO

33% positive business outlook

HydraFacial has an employee rating of 2.6 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HydraFacial employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

208 reviews
4.0
Oct 25, 2023
Recommend
CEO approval
Business Outlook

Pros

We are loved around the globe. Device sells itself!!

Cons

Lot of pressure to deliver. Targets are high.

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HydraFacial Response
2y
Thank you for sharing your experience. Our product offering at BeautyHealth is unmatched – we couldn’t agree more! Additionally, we take your comment on work-life balance to heart. We always aim to create a workplace where our team members can excel – professionally and personally. We will relay this information to the leadership team in hopes we can improve the team member experience going forward. We are lucky to have you on the team!
2.0
Oct 22, 2023

Listen to your people!

Recommend
CEO approval
Business Outlook

Pros

Hydrafacial is a great treatment.

Cons

The current executive leadership has made one bad decision after another, and they refuse to listen to the people who helped build this company. They have gotten away from caring about the customer, when that’s actually one of the many big things they need to do to be successful again. DO WHAT IS RIGHT FOR YOUR CUSTOMERS. Unfortunately, it seems to be a sinking ship, as the leaders seem to be doing nothing to help the situation. Your entire staff is devastated to see the company they helped build be destroyed.

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HydraFacial Response
2y
We want to thank you for leaving your feedback. As a rapidly growing and agile company, we recognize communication is key to our success. That includes listening to our team members. We often rely on their ideas for improvements we can make. Our WON TEAM values at BeautyHealth are rooted in a foundation of transparency, kindness, accountability and empowerment. We expect all leaders in the company to role model these values, and are working on additional ways to further ingrain our values into the company. If you’d like to discuss this feedback further, please reach out to your HR Business Partner or email us at hr@beautyhealth.com.
1.0
Oct 22, 2023

Toxic with unfit leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People that are below leadership level are genuinely nice to work with and want to do good for the company. Fast paced environment was a positive for me personally.

Cons

Bloated and inexperienced leadership team. Too many senior level hires that do not know how to manage people. Very politically charged. No trust. Poor decision making. Does not value employees and will throw you under the bus at any moment.

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HydraFacial Response
2y
Thank you for sharing – we appreciate this feedback. Our WON TEAM values at BeautyHealth are rooted in a foundation of transparency, kindness, accountability and empowerment. We expect all leaders in the company to role model these values, and are working on additional ways to further ingrain our values into the company. Please know our HR business partners are always available to discuss any challenges you may be having and help identify a resolution. If you’d like to discuss this feedback further, please reach out to your HR Business Partner or email us at hr@beautyhealth.com.
Viewing 61 - 63 of 208 Reviews

Glassdoor has 230 HydraFacial reviews submitted anonymously by HydraFacial employees. Read employee reviews and ratings on Glassdoor to decide if HydraFacial is right for you.