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      Hyland

      Engaged Employer

      Hyland reviews

      3.7

      62% would recommend to a friend

      (1,494 total reviews)
      avatar

      Jitesh S. Ghai

      61% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Hyland has an employee rating of 3.7 out of 5 stars, based on 1,494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyland employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Jul 9, 2025

      Terribly Toxic Culture

      Od
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is good work to be done and some awesome people there.

      Cons

      Culture can’t thrive where fear and ego dominate. At Hyland, too many talented, high-integrity professionals are being overlooked or pushed aside while promotions go to those with the right connections rather than the right capabilities. The result? A leadership structure riddled with ego, insecurity, and a fear of real talent. Even some of the stronger VPs acknowledge what many employees already know: HR is toxic and untrustworthy. The so-called "anonymous surveys"? No one believes they’re truly anonymous—and that fear silences honesty. The company continues to underutilize its most capable team leaders while elevating those who lack professional skill or leadership talent—often because they pose no threat to fragile egos above them. If Hyland is serious about building a high-performing culture, a deep and courageous house cleaning is overdue—starting all the way up at the VP level. Until then, trust will remain broken, and the most visionary, skilled people will either check out—or leave.

      avatar
      Hyland Response
      1y
      Thank you for sharing your perspective. At Hyland, we’re committed to creating a workplace built on trust, integrity and opportunity. We take employee feedback seriously and have fair, transparent processes in place for career development guided by performance, potential, and alignment with our values. We also want to assure you that our employee surveys are confidential and help us understand how our people are feeling to drive meaningful changes that support the wellbeing and success of our workforce. We encourage all current Hylanders to continue using these resources and speaking up—we are always listening. While this review does not reflect the broader experience of many employees who thrive at Hyland, we appreciate your feedback and the opportunity to reaffirm our commitment to listening, supporting growth, and maintaining a culture of trust and respect. We wish you the best in your future endeavors. - Hyland HR Team
      4.0
      Jul 1, 2025

      Good

      Test engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Company, great people, top tech

      Cons

      Low salary, nothing else none

      avatar
      Hyland Response
      1y
      Thank you for your positive review! We’re glad you’re enjoying the culture and opportunity to work with innovative and emerging technologies. We continue to evolve our compensation strategy to remain fair and competitive, and we appreciate your input and contributions to the team. Thanks for being a part of Hyland! - Hyland HR Team
      3.0
      Jun 30, 2025

      Cross-Team Alignment Needs Work

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      CSMs have ownership over their accounts and initiatives like QBRs, risk playbooks, and proactive engagement frameworks. Fully remote work setup enables work-life balance and personal flexibility.

      Cons

      Internal handoffs between support, cloud, and product teams can be slow or unclear, European accounts may struggle with delayed responses due to time zone differences.

      avatar
      Hyland Response
      1y
      We’re glad to hear you value the autonomy and flexibility your role provides! Thank you as well for your thoughtful feedback about cross-team alignment. We recognize the complexities of working across global teams and time zones, and we’re committed to streamlining internal processes as our organization continues to grow and evolve. Your feedback is valued and we’re grateful to have dedicated team members like you driving customer success at Hyland! - Hyland HR Team
      Viewing 97 - 99 of 1,494 Reviews
      Related searches: Hyland jobs | Hyland salaries | Hyland benefits | Hyland interviews
      ReviewsHyland reviews

      Glassdoor has 1,649 Hyland reviews submitted anonymously by Hyland employees. Read employee reviews and ratings on Glassdoor to decide if Hyland is right for you.