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Hyperwallet

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Hyperwallet reviews

3.2

48% would recommend to a friend

(88 total reviews)
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Brent Warrington

33% approve of CEO

53% positive business outlook

Hyperwallet has an employee rating of 3.2 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyperwallet employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

88 reviews
1.0
Apr 7, 2016

Was happy to leave

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the folks working there are great, daily delivery of fruit and veggies from Spud.ca

Cons

- The office is an open concept one which 'promotes' collaboration, but also promotes kindergarten-like behaviours. Rubber bands would regularly fly from one desk to the back of someone else's head, balls were thrown, people would basically sing/talk/yell at any time, regardless of whether someone was on the phone with a client or not... - The office is located on the dingiest part of Granville street. It is not uncommon to walk over a puddle of vomit or have to carefully avoid large groups of homeless people. Sometimes, the door to the office would be blocked by squatters, making entering or exiting the office, a very unpleasant experience. - Immediate manager completely inflexible with regards to remote work (although that was okay'd in the interview - Higher Management - not present. None of the C level execs are even located in Canada, which explains why the office is run like a Kindergarten. There is no communication with staff as to what is planned for the future. - Poor distinction of roles, which led to a lot of finger pointing across departments to get work done. - As it is a sales driven organization, Sales is king! However, so many deals would be made by cutting, cutting down delivery timelines, cost, etc.. which meant completely unrealistic timelines to deliver projects. - When I got hired, I was promised growth within the company. All I saw when I was there was positions being cut, people being fired on a regular basis and not being replaced. The fostered a negative climate, and one of complete uncertainty.

5.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

I like the freedom and flexibility that this workplace fosters. Refreshments (fruits and beverages) are readily available. Employees are given the opportunity to really demonstrate their skills and are given multiple fair chances to succeed and excel in their roles. If OT is necessary, OT is accurately and fairly offered and provided. Breaks and lunches are also encouraged to be taken (as they should be). The workplace also promotes a very healthy work/life balance. There are many fun "outside work" activities that are planned and organized.

Cons

I honestly cannot think of any Cons at this point in time. No one is ever "forced" to stay behind to finish work.

4.0
Mar 29, 2016

Senior Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked at F500 companies that are not as clear on their direction and vision you will find in Hyperwallet. From the top down, people sincerely care about their co-workers and treat each other like family. The technical agility of Hyperwallet blows me away. It is a great place to work if you are someone who likes to actually be able to make a difference. People who do not put the customer first, do not take responsibility for their work, and are not dedicated to contributing to the corporate culture in a positive way do not last long here. There is no room for excuses or clock punching here. Because it is a fast-paced, growing company interested in being the gold standard, there are opportunities to learn a wider scope of work than just your discrete business area. Business leaders open the door to educate staff, promote learning and career growth on all levels.

Cons

You will find that there are not always templates to utilize or workflow processes in place that clearly define internal roles. People are used to just getting the job done. These things are being put in place as the structure of the company continues to grow. The technology is complex and takes at least 6 months to learn and is constantly changing.

Viewing 73 - 75 of 88 Reviews

Glassdoor has 88 Hyperwallet reviews submitted anonymously by Hyperwallet employees. Read employee reviews and ratings on Glassdoor to decide if Hyperwallet is right for you.