employer cover photo
employer logo
employer logo

Hyperwallet

Part of PayPal

Is this your company?

Hyperwallet reviews

3.2

48% would recommend to a friend

(88 total reviews)
avatar

Brent Warrington

33% approve of CEO

53% positive business outlook

Hyperwallet has an employee rating of 3.2 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyperwallet employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

88 reviews
2.0
Nov 28, 2014

Growing pains, poor work culture, stresspot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are good. The company outings are fully sponsored and fun. Everybody is focused and professional. Work gets done thanks to strong managers. Multicultural atmosphere. Adequately transparent management. The company is fair towards its employees, and is doing very well in its sector (plus breaking new ground every day), which is inspiring. The CEO and senior management have the staff's respect.

Cons

The company is growing very rapidly, so it's hiring a lot. However, it's also firing people at an alarming rate. Not a month goes by without a few people getting hired and a few people leaving voluntarily or getting fired (including senior employees). To make matters worse, there is absolutely *no* training program in place, and the IT department is atrociously inefficient in helping new or existing employees with their day-to-day problems -- it's very common for new employees to do absolutely nothing during their first few days because their computers haven't been set up properly by IT, or (yes, this happens) they haven't been supplied with a computer at all. All these factors, combined with the intense workload and high expectations, make the work environment *very* stressful, especially for people who have been hired for less than a year (who constitute about two-thirds of the company). The pressure is so intense that the salary, while high-ish compared to Vancouver, feels paltry at times. Working remotely is almost prohibited, which just makes things harder.

2.0
Nov 11, 2018
Recommend
CEO approval
Business Outlook

Pros

- Good benefits package - Well equipped facilities - Nice co-workers and environment - Snacks / coffee - Opportunities to grow!

Cons

- I mentioned in pros the Opportunities to grow BUT not from Contact Centre! Once you are in the Contact Centre it is VERY hard to get to pursue a different career - You need to become 'friends'with someone to move up - New managers came along, (some are okay and some not so much), seems like all of them by previous work connections - The last 2.5 years the directors have completely changed from very nice work environment into a very stressful one - Tons of micromanagement, they are constantly watching you. Even using the restroom is measured by seconds - Heavy work load with minimal or non-existent recognition - Very high department's turnover - Department's management does not promote motivation by any means

2.0
Jan 12, 2018

Developer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great team members from all over the world great learning from a complex system and payment technology convenient location

Cons

always short on DevOps and QAs lack of transparency overloaded with unrealistic expectation business rely heavily on DSOs 10~15% people got laid off last year high turn over most of C-levels are located in the states some must-go projects are not documented below average pay

Viewing 16 - 18 of 88 Reviews

Glassdoor has 88 Hyperwallet reviews submitted anonymously by Hyperwallet employees. Read employee reviews and ratings on Glassdoor to decide if Hyperwallet is right for you.