What is wrong with IBC? Where do I start? There are many things that bother me about this bank.
The troubling cons:
-IBC assesses to many Overdraft Fees from their customers
-They constantly force their employees to call existing customers to try to sell accounts
-While sales get paid incentive pay for selling an account, the tellers do not receive any compensation.
-Pay is low. In 2010 - If you are a teller you are making roughly $7.50 an hour starting pay. If you are a sales you make around $9.50 starting pay + incentive pay at the end of every month. Many banks pay higher than this.
-Goals go up every month. I know one branch that opened around 30 accounts last month. This month they were forced to commit to 100. Nothing is ever enough.
-No focus is placed on new money, just new accounts. It is not uncommon for a customer who has been with IBC bank for several years to have 4, 5, or more accounts. Most of which they do not need.
-If you do not get at least one account a day, individually, most of the time you are called out. This forces many employees to open multiple personal accounts as well as open accounts for family and friends.
-Many accounts are opened for less than $10. You will die laughing that many are for $.01. That's right, one penny.
-Slow management decisions, slow promotions, irresponsible leadership.