IBM reviews

3.9

78% would recommend to a friend

(107,378 total reviews)
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Arvind Krishna

77% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

107K reviews
3.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

I have worked for the company for over 10 years have enjoyed working with many professional and highly educated folks. Collaboration between and among teams is excellent. Flexibility to work from home is a plus. A court ruling changed the way IBM must pay overtime. Now many employees that were full-time are paid hourly and IBM must pay for the actual time worked. This has greatly increased my salary, which has also been a plus. Benefits are decent and vacation time is a plus.

Cons

There is a feeling of constant stress that you will be laid off at any moment. There is little opportunity for advancement. Employee assessments do not seem to be fairly evaluated. Employees are rated not for their results to their goals but against their peer's results. Only 10% of employees are able to get the highest rating regardless of their results with the remainder of employees rated mediocre or worse. There was little performance bonus last year and no pay raise at all.

2.0
Nov 23, 2008
Recommend
CEO approval
Business Outlook

Pros

IBM offers a very flexible work schedule for many non-exempt employees. The workplace environment is surprisingly laid back. Many corporate procurement discounts are available for employee personal use.

Cons

Prepare to be smothered by seven to ten levels of management, depending on which IBM division you are in. At IBM you will be treated like an object, not a person. There are no "people" or "employees" at IBM (at least in the US). At IBM you are a "resource" with a six digit serial number. You will have no incentive to improve your skills or do the best work you can. Regardless of your accomplishments or contributions to IBM, you will always be looking over your shoulder and waiting for the axe to fall. IBM senior management gives a glowing report to Wall Street every quarter and then does a 180 spin internally to say how tough times are and we must keep cutting costs, we have no money for education, raises, profit sharing, etc. Medical benefits decrease every year. Prepare to go multiple years with zero raises and you may just get a 15% salary cut. Good luck with attempting to order supplies needed to do your job such as a notepad or pens. Four levels of management approval are required to buy a pen. IBM upper management is completely detached from how the actual business operates and works. Upper management management blindly issues directives to cut a certain percentage of headcount in rolling "resource actions" (terminations) and other expense with zero insight into how this actually impacts the work being done. Upper management is essentially in a sealed bubble, isolated from reality and focussed solely on two items: This quarter's earnings & the stock price. There is absolute blindness beyond the current quarter. No consideration is given to the future business impact of continuing to destroy employee morale and continuing loss of skills in IBM due to constant job reductions in the US in favor of cheaper "resources" in foreign countries ("Global Resources or GRs" in IBM speak). The remaining IBM US employees who are still employed (for now) are working more hours than ever before to not only do their primary job but to deal with problems created by GRs.

3.0
Oct 30, 2008
Recommend
CEO approval
Business Outlook

Pros

great job flexibility, work/life balance options

Cons

bureaucracy, lack of recognition, layoffs, management pits employees against each other in reviews, it's a dog eat dog culture.

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