Increasing focus on high performing culture means that those who want to stand still are not allowed to or will receive poor appraisals.
Poor appraisals will mean little chance of promotion or salry increases
Work-life balance has become increasingly irrelevant
Sam is focused on achieving his EPS target at the expense of everything else - including pay rises
So, Global Delivery strategy is the way thta company will reduce costs and achieve increased profits. However, to achieve this there is an increasing reliance on 'the few' managing 'the many' offshore.
Management by instant messenger or poor telephone lines is not conducive to effectiveness or stress levels