Question 1

Is IBM a good company to work for as a Customer Success Manager (CSM)?

Accepted Answer

Customer Success Manager (CSM) professionals working at IBM have rated their employer with 4.1 out of 5 stars in 55 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Customer Success Manager (CSM) Jobs at IBM now and start preparing for your job interview by browsing frequently asked Customer Success Manager (CSM) interview questions at IBM.

Question 2

Does IBM pay Customer Success Manager (CSM) employees well?

Accepted Answer

Customer Success Manager (CSM) professionals rate their compensation and benefits at IBM with 4.3 out of 5 stars based on 55 anonymously submitted employee reviews. This is 17.7% better than the company average rating for salary and benefits. Find out more about Customer Success Manager (CSM) salaries at IBM.

Question 3

How happy are Customer Success Manager (CSM) professionals working at IBM?

Accepted Answer

81% of Customer Success Manager (CSM) employees at IBM would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Customer Success Manager (CSM) professionals have also rated IBM with a 4.5 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.3 rating for culture and values and 4.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at IBM?

Accepted Answer

Software Engineer (4358), Applications Developer (2913), Software Developer (2427), Project Manager (2325), Senior Software Engineer (2041), Consultant (1847), Senior Consultant (1847), IT Specialist (1111), Application Developer (1109), Associate Systems Engineer (1034), Business Analyst (1026), Systems Engineer (871), Manager (851), Managing Consultant (849), Intern (826)

Question 5

What are the pros of working at IBM according to real employee reviews?

Accepted Answer

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11014 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5068 reviews)); "Flexible time for work and offers work from home depending on the project that you will be part of" ((in 4390 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3435 reviews)); "Good benefits backed by a solid fortune 50 company with world class products and services." ((in 3310 reviews))

Question 6

What are the cons of working at IBM according to real employee reviews?

Accepted Answer

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5451 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2178 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2023 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1731 reviews)); "Poor Leadership; Weak Execution; Benefits to employees are getting worse; Money spent on dividends instead of R&D." ((in 626 reviews))

IBM

IBM Customer Success Manager (CSM) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Csm

Wonderful Place to Work

Good Company

Top companies for "Compensation and Benefits" near you

Jobs at IBM

IBM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

IBM reviews FAQs

Jobs at IBM