IBM reviews

3.9

78% would recommend to a friend

(107,128 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

107K reviews
1.0
Mar 23, 2009
Recommend
CEO approval
Business Outlook

Pros

The only reason to work for IBM are the money and benefits. And if you are just beginning a career, IBM might be OK for a couple of years just to make the transition from the life lived at college and the life of full-time employment with no summer off. IBM is not a long-term proposition for anyone except the most senior management.

Cons

IBM bought the company I worked for, so my last 5 years there allowed me to observe the many ways in which IBM demoralizes talented people and drives them away. IBM talks a great deal about being accountable, and it devises (and then revises) systems for setting goals for projects and for professional development and for reporting progress toward them. It is fair to say that you spend about 50% of your time collecting the data for and providing it to these systems. Thus, it is not possible to achieve the goals because you are spending most of your time measuring, but not making, progress. What matters most is to appear to make progress and appear to take responsibility. Over time, your colleagues become disembodied voices in faraway lands, and you spend a great deal of time in conference calls with them. What you quickly learn is that you can declare progress has been made, and no one is likely to know or care whether it was. I inherited, from IBMers who understood how the game is played, projects that recent college graduates would have done a better job of. I was appalled by the "work" of senior people. Thus, IBM is not a place to learn any skill other than that of self promotion. The cumulative impact is devastating. You don't see as much of the colleagues who are still around because you are always on the phone or trying (in vain) to get something done. The isolation gets to you. You become surprised that someone you worked with for years has a) left without saying anything or b) is still around because you haven't seen them in months. Most people work at home as much as possible. Before IBM came into your life, you knew what a good job was and you knew how to do it. If you stay too long, you begin to doubt that you know anything and are worth anything to another company and even to yourself. Toward the end of my tenure, more than one person expressed thoughts of suicide. The only folks who seemed to understand the true nature of what was happening were raised in eastern Europe and the Soviet Union. I left IBM. I was not laid off. I did not have another job lined up. Things are very tough right now, but I have never regretted leaving. It was a radical act of self respect. My confidence has returned.

3.0
Mar 1, 2011
Recommend
CEO approval
Business Outlook

Pros

IBM culture and management have traditionally been supportive of employees' advancement and career development, allowing for people to try different disciplines. There is a system in place to ensure that promotions and financial compensation/incentives are merit based (not based on internal politics). I think that the financial compensation is competitive with industry standards. Though benefits seem to have been cut back over the years, I think they are still competitive with the industry.

Cons

It seems more and more evident that everything at IBM comes down to "the bottom line" (money/revenue). Earnings per share (and the resulting Executive compensation) seems to have become more important to the corporation than their employees. The company cuts back costs (staff, equipment, contract services) at the expense of the workers. Meaning we are expected to "do more with less." This mentality seemed reasonable at first, but it has perpetuated into a vicious cycle where we expect more and more (and more!) out of our people. Many/Most people are overworked, and work-life balance seems to be a distant memory. While the culture has traditionally supported employee career development, in harder economic times managers can be reluctant to let their good employees pursue opportunities, for fear of losing the head count - Finance will see it as a chance to save money (and not allow you to backfill the position)... So if somebody leaves your group, more likely than not, one of the existing team members will just have to absorb the additional work... again adding to the overworked staff. There are MANY corporate practices/processes that have been put in place over many years. Most (not all) of these processes were meant to make sure that the teams delivered a high quality product that met certain industry standards/regulations. Though we cut back on staff, and we have to do more with less, we never seem to cut back on process. This is a double-edges sword... Cutting back on some of these practices/process may cause us to deliver a poorer quality product, or to not meet certain standards/regulations... But not cutting back on process means that more and more of our time is spent navigating process. Spending time on this, and trying to get your "real work" done adds to the problem of an overworked staff. While there is a system in place to compensate based on merit, over the years the differentiation between the best employees and the average employees has become laughable (corporate funding for these programs seem lower than expected, especially considering reported company earnings). The minuscule difference between compensation for the best and the average employees have made many people question the point of working so hard (If you can put in less effort and get compensated the same, why kill yourself working 60 hour weeks???). Finance seems to be making many decisions which they are not qualified to make. All they care about revenue versus expense. They have been given power to dictate our expenses, though they do not understand the impact of cutting certain expenses. Penny pinching today may cause you revenue for the next few years if we don't have enough resources to put out a product.

4.0
May 11, 2015
Recommend
CEO approval
Business Outlook

Pros

There are boundless opportunities and it is one of few companies where the sky might be the limit. There is a real commitment to work life balance and the company provides opportunities for volunteering.

Cons

This is one place where one person holds their career in your hands. If the manager does not like you, your career is pretty much over. There is a constant fear of being RA'd (IBM's term for laid off). The relative contribution metric pretty much assures that you will in fact not share your accomplishments with the team. Instead of making the slice of cheese larger, an increasing amount of people compete for a smaller slice of cheese while the executive ranks get the big bonuses.

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