Is IBM a good company to work for as a Technical Systems Support?

Technical Systems Support professionals working at IBM have rated their employer with 4.0 out of 5 stars in 1,392 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Technical Systems Support Jobs at IBM now and start preparing for your job interview by browsing frequently asked Technical Systems Support interview questions at IBM .

Does IBM pay Technical Systems Support employees well?

Technical Systems Support professionals rate their compensation and benefits at IBM with 3.5 out of 5 stars based on 1,392 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Technical Systems Support salaries at IBM.

How happy are Technical Systems Support professionals working at IBM?

85% of Technical Systems Support employees at IBM would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Technical Systems Support professionals have also rated IBM with a 4.1 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.3 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at IBM?

Software Engineer (4357) , Applications Developer (2911) , Software Developer (2426) , Project Manager (2325) , Senior Software Engineer (2039) , Consultant (1847) , Senior Consultant (1846) , IT Specialist (1111) , Application Developer (1109) , Associate Systems Engineer (1032) , Business Analyst (1026) , Systems Engineer (871) , Manager (851) , Managing Consultant (847) , Intern (826)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11089 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5034 reviews)); "Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 4305 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3411 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3331 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5433 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2173 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2009 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1761 reviews)); "Poor Leadership; Weak Execution; Benefits to employees are getting worse; Money spent on dividends instead of R&D." ((in 621 reviews))

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IBM Technical Systems Support reviews

4.0

85% would recommend to a friend

(1,392 total reviews)

Arvind Krishna

95% approve of CEO

76% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.1

Work/Life balance

4.0

Career opportunities

3.7

Senior management

3.5

Compensation and benefits

Systems/Technical Support employees have rated IBM with 4.0 out of 5 stars, based on 1,392 company reviews on Glassdoor. This indicates that most Systems/Technical Support professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems/Technical Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

1K reviews

3.0

Mar 24, 2010

IBM Review from my perspective

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

Best work life balance. Great opportunity to learn and update knowledge and lot of resource to learn. I got a very nice team to work with in all of my projects

Cons

Less growth opportunity. Less salary growth.

4.0

Mar 11, 2010

Great Place to work?

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Great short term opportunities for everyone willing to work hard, wealth of knowledge for those willing to take the time to learn. The knowledge learned from colaboration with coworkers can be invaluable.

Cons

No long term opportunities unless you stand out as top 5% of your group. Must play politics well to survive crossfire. Easy to wake up in a dead end position and not realize it until it's almost too late.

2.0

Mar 4, 2010

IBM is not a place where u can expect growth financial or vertical.

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

Good technical exposure Good understanding of how business goes and what can be the impact of a error. Good policies overall, as they are not governed by the Manager. Good company to sit and enjoy...like if u want no growth or progress in life.

Cons

No HR No Manager to talk to to, they are there just for name sake. No importance to individual growth. Complex processes and policies which u can only learn after making mistake. Too big a organization to get your good work get noticed. Too much politics ...which is supported by the manager and you need to have good links with the Team Lead/Manager in case u want leaves...or good/OK rating.

Viewing 1378 - 1380 of 1,392 Reviews

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IBM Technical Systems Support reviews

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IBM is not a place where u can expect growth financial or vertical.

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