Is IBM a good company to work for as a Technical Systems Support?

Technical Systems Support professionals working at IBM have rated their employer with 4.0 out of 5 stars in 1,392 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Technical Systems Support Jobs at IBM now and start preparing for your job interview by browsing frequently asked Technical Systems Support interview questions at IBM .

Does IBM pay Technical Systems Support employees well?

Technical Systems Support professionals rate their compensation and benefits at IBM with 3.5 out of 5 stars based on 1,392 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Technical Systems Support salaries at IBM.

How happy are Technical Systems Support professionals working at IBM?

85% of Technical Systems Support employees at IBM would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Technical Systems Support professionals have also rated IBM with a 4.1 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.3 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at IBM?

Software Engineer (4357) , Applications Developer (2911) , Software Developer (2426) , Project Manager (2325) , Senior Software Engineer (2039) , Consultant (1847) , Senior Consultant (1846) , IT Specialist (1111) , Application Developer (1109) , Associate Systems Engineer (1032) , Business Analyst (1026) , Systems Engineer (871) , Manager (851) , Managing Consultant (847) , Intern (826)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11106 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5047 reviews)); "Flexible timings and work from home option(i gotta laptop thats why i enjoy this privilege)" ((in 4381 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3469 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3318 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5432 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2189 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2018 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1769 reviews)); "Poor leadership: One senior exec's ego is much larger than his brain; no longer values employees." ((in 626 reviews))

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IBM

IBM Technical Systems Support reviews

4.0

85% would recommend to a friend

(1,392 total reviews)

Arvind Krishna

95% approve of CEO

76% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.1

Work/Life balance

4.0

Career opportunities

3.7

Senior management

3.5

Compensation and benefits

Systems/Technical Support employees have rated IBM with 4.0 out of 5 stars, based on 1,392 company reviews on Glassdoor. This indicates that most Systems/Technical Support professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems/Technical Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

1K reviews

2.0

Aug 22, 2008

Corporate Executive greed is only looking for aquisitions to improve shareholders portfolios.

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

IBM is a good place to get your foot in the door and once you realize they are trying to stick you where the sun doesn't shine then come to terms and leave the joint.

Cons

In the division that I worked in downtown Tulsa, Business Consulting Services, management was extremely unoraganized, training was unheard of, and anyone you needed to contact for help was located in India and didn't know how to speak good English. Everything is micro-managed right down to the time you sit at your desk to the time you go on break. The yearly bonus was a joke and so was the pen & pencil set I received during the Christmas holiday. All of my overtime and extra effort put forth in many projects went unrecognized.

2.0

Jun 16, 2008

Not your Dads IBM

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Good stepping stone to start your IT. Learn as much as you can then move on to a real rewarding job.

Cons

Management have no clue. They are arrogant and do take care of the low ranking employees. You will not be appreciated or rewarded for your hard work. They always look at the bottom line and how to cut cost without any regards for the employees. Management is a good old boys club. You need to rub elbows with the right people and brown nose your way to the top.

3.0

Jun 11, 2008

Life in a large organization

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

It's a great place if your in your mid-life or later-life career. The environment is easy going. Fortunately my management is very much on the order of "give the employee goals and let them at it". This lack of micromanagement style is refreshing considering this is almost a 100 year old company.

Cons

Everything is process and procedure. No authority to act in the best interest of the organization even though your judgement is trusted. You need to take the initiative and be assertive on issues. Covering your "ass" is very much in the culture, so beware. As an individual, it takes time to get used to this kind of place and the people who work here.

Viewing 1390 - 1392 of 1,392 Reviews

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IBM Technical Systems Support reviews

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Corporate Executive greed is only looking for aquisitions to improve shareholders portfolios.

Not your Dads IBM

Life in a large organization

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