Is IBM a good company to work for as a System Support Representative?

System Support Representative professionals working at IBM have rated their employer with 4.0 out of 5 stars in 177 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open System Support Representative Jobs at IBM now and start preparing for your job interview by browsing frequently asked System Support Representative interview questions at IBM .

Does IBM pay System Support Representative employees well?

System Support Representative professionals rate their compensation and benefits at IBM with 3.3 out of 5 stars based on 177 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about System Support Representative salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4358) , Applications Developer (2913) , Software Developer (2427) , Project Manager (2325) , Senior Software Engineer (2041) , Senior Consultant (1847) , Consultant (1846) , IT Specialist (1111) , Application Developer (1109) , Associate Systems Engineer (1034) , Business Analyst (1026) , Systems Engineer (871) , Manager (851) , Managing Consultant (849) , Intern (826)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11014 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5068 reviews)); "Flexible time for work and offers work from home depending on the project that you will be part of" ((in 4390 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3435 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3310 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5451 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2178 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2023 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1731 reviews)); "Poor Leadership; Weak Execution; Benefits to employees are getting worse; Money spent on dividends instead of R&D." ((in 626 reviews))

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IBM System Support Representative reviews

4.0

88% would recommend to a friend

(177 total reviews)

Arvind Krishna

66% approve of CEO

85% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

3.5

Senior management

3.3

Compensation and benefits

System Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 177 company reviews on Glassdoor. This indicates that most System Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by System Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

3.0

Dec 8, 2017

Good to start your career

System engineer

Recommend

CEO approval

Business Outlook

Pros

as a fresher,good to start ur career

Cons

no cons..all is good

1.0

Mar 31, 2017

Are you kidding!? RUN!

Systems support representative

Recommend

CEO approval

Business Outlook

Pros

- Still (sort-of) looks good on a résumé. - Honestly can't think of anything else to put in this category, but there's a 20-word minimum.

Cons

- Long hours, odd hours, constantly on-call. Almost NO work-life balance. - Very little investment into individual growth. - Weak benefits and pay in comparison to industry. - Near constant layoffs (just google it). - Employee contributions are not valued.

1.0

Jan 7, 2013

Good at first then when down hill and does not look good for the future employees

Systems support representative

Recommend

CEO approval

Business Outlook

Pros

Technician Training, Technical Experience, 401k plan.

Cons

Yearly lay offs, Employee Intimidation, Mandatory Overtime, Mandatory Weekend, Mandatory Nights, No salary increase only salary cuts, Management out of touch

Viewing 172 - 174 of 177 Reviews

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IBM System Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good to start your career

Are you kidding!? RUN!

Good at first then when down hill and does not look good for the future employees

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