IBM System Support Representative reviews

4.0

88% would recommend to a friend

(177 total reviews)
avatar

Arvind Krishna

66% approve of CEO

85% positive business outlook

System Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 177 company reviews on Glassdoor. This indicates that most System Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by System Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

177 reviews
4.0
Jun 5, 2012

Awesome

Recommend
CEO approval
Business Outlook

Pros

According to me its the best company to work with.

Cons

IBM follows "Customer is King" policy.

2.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are alright Vacation - I had 4 weeks to start - that was great

Cons

IBM is all about the bottom line (Head count) / Profit They don't care about there employees Lack of raises and no bonus's outsourcing of jobs to other countries

4.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

The great breadth of the corporation allows for great flexibility in choosing from a wide variety jobs and locations to work. I think that as far as large companies go, I think that IBM tries to be a good corporate citizen. There is so much creativity and innovation occurring in research and development and I feel that permeates in some way thoughout the corporation. It is definitely not your father's IBM.

Cons

The same as for any large corporation... bureaucracy, lack of individual identity. It can be frustrating, as it can be for our clients, to navigate through the maze to connect with the appropriate person.

Viewing 175 - 177 of 177 Reviews

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