IBM Systems Service Representative SSR reviews

4.0

89% would recommend to a friend

(118 total reviews)
avatar

Arvind Krishna

69% approve of CEO

83% positive business outlook

Systems Service Representative SSR employees have rated IBM with 4.0 out of 5 stars, based on 118 company reviews on Glassdoor. This indicates that most Systems Service Representative SSR professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Service Representative SSR professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

118 reviews
1.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Good group of people to work with. Lots of bright technical minds; helpful culture

Cons

Former tech giant now attracts employees and clients alike through no longer valid reputation

3.0
Nov 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Security in being a field assett. Tmm Lots of training and opportunities to upskill. Work life balance embraced.

Cons

Low pay compared to the rest of the industry. Bad management. Few opportunities for advancement.

Viewing 1 - 3 of 118 Reviews

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