Is ICCU a good company to work for?

ICCU has an overall rating of 4.4 out of 5, based on over 451 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 90% of employees would recommend working at ICCU to a friend and 87% have a positive outlook for the business. The best reviews about ICCU have been left by employees working as Teller , Financial Service Officer (FSO) and Financial Services Officer .

Does ICCU pay their employees well?

According to anonymously submitted Glassdoor reviews, ICCU employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at ICCU. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ICCU?

90% of ICCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICCU 4.3 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at ICCU?

Member Service Specialist (25) , Financial Services Officer (15) , Branch Manager (10) , Financial Service Officer (FSO) (10) , Teller (10) , Assistant Manager (9) , Loan Officer (9) , Member Assistance Officer (9) , Bank Teller (8) , Member Contact Center Agent (8) , Mss (8) , Mortgage Loan Officer (7) , Virtual Service Center Agent (6) , Community Development Intern (5) , Consumer Loan Processor (5)

What are the pros of working at ICCU according to real employee reviews?

"Awesome culture and great organizational health!" ((in 73 reviews)); "Benefits are great and affordable." ((in 63 reviews)); "There's a reason they're considered a best place to work year over year." ((in 54 reviews)); "Great people to work with." ((in 30 reviews)); "The team members are amazing and genuinely care!" ((in 17 reviews))

What are the cons of working at ICCU according to real employee reviews?

"The pay is low for what you do" ((in 20 reviews)); "Full on office no work from home options" ((in 6 reviews)); "Core/Infrastructure teams are understaffed Salary decent for area but not compared to remote" ((in 5 reviews)); "Long hours and weekends but to be expected in the Business Development Department" ((in 3 reviews)); "There's no way to know if you're getting a raise that makes sense for the position when you are promoted." ((in 3 reviews))

What ICCU locations have received the highest employee ratings?

Idaho Falls , Spokane , Chubbuck , Meridian , Pocatello , Rexburg , Coeur d'Alene , Boise

ICCU reviews

4.4

90% would recommend to a friend

(434 total reviews)

Brenda Worrell

90% approve of CEO

87% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Senior management

4.3

Culture & values

4.3

Work/Life balance

4.3

Compensation and benefits

4.2

Career opportunities

ICCU has an employee rating of 4.4 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ICCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

434 reviews

4.0

Aug 18, 2023

Good culture, unsatisfactory pay

Business account specialist

Recommend

CEO approval

Business Outlook

Pros

If you don’t work in the branch locations, the flexibility is good. Management and the team support you if you need to go to appointments, PTO, etc. There are perks that make workplace culture like lunches bought for the team, gifts, etc.

Cons

Pay is low for comparable positions at other companies. Annual review pay increases are minimal and don’t even cover inflation. They also are not based on performance, experience, work-load or other - Everyone gets the same amount. Also, pay is not adjusted for employees already in the position to keep up with the starting wage for new hires. So, if someone new is hired, they will likely be making almost the same or very close to what you’re making even if you’ve been working here for several years.

4.0

May 18, 2023

Great Culture, Minimal Career Progression

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Culture is absolutely amazing at ICCU. The team members are what make ICCU a great and fun place to work. They stay up to date with technology and are always looking for ways to improve and innovate new ideas to make ICCU stand out above the rest of the competition. Their facilities are also top notch and state of the art.

Cons

If you are looking to progress up the career ladder, ICCU may not be the best place for this. ICCU relies heavily on a talent selection process which is a test you take for certain positions. To ICCU's detriment, I think they rely too much on the results of those talent assessments especially during the hiring process for internal candidates. Depending on your talent assessment results, you will be overlooked for certain positions even if you have the best overall interview with the hiring manager and have the most experience. ICCU can be very political as well when it comes to who gets a promotion. I have worked for ICCU for almost a decade and have always been a consistent high performer, I have developed good relationships with VP's and executives, and even I get overlooked on promotions I know I am more than qualified for because the hiring manager already had someone else slated for that particular position. A lot of this comes down to who you know and who you might be related to. This nothing new, as this happens in almost any workplace.

3.0

Apr 16, 2023

lots of great things but still a few big cons

Member contact center agent

Recommend

CEO approval

Business Outlook

Pros

great culture, relaxed atmosphere, awesome people and teammates, empathetic, managers encourage taking breaks when burnt out, always welcome questions and learning regardless of how long you have been there, many opportunities to move around and grow within the company (primarily promote from within), quarterly raises, great at recognizing employees and teams

Cons

does not pay more to those who speak Spanish who have to take on more responsibilities than those who only speak English, does not allow remote or hybrid work when all day is spent in front of a computer screen (aside from lunches or breaks),

Viewing 22 - 24 of 434 Reviews

Jobs at ICCU

Insurance Intern (Remote) - Treasure Valley

Meridian, ID

View job

Insurance Intern- Tri Cities

Operations Support Assistant

Member Contact Center Agent - Spanish Required

ICCU

ICCU reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good culture, unsatisfactory pay

Great Culture, Minimal Career Progression

lots of great things but still a few big cons

Jobs at ICCU

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