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      ICF

      Engaged Employer

      ICF reviews

      3.7

      70% would recommend to a friend

      (2,740 total reviews)
      avatar

      John Wasson

      82% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      ICF has an employee rating of 3.7 out of 5 stars, based on 2,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Aug 22, 2024

      Hard Work is Not Rewarded- Unorganized Leadership

      Marketing communications associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at ICF is a great opportunity to bulk up your resume, particularly if you are coming out of school. You have lots of opportunities to be involved to some degree in federal projects on wide-ranging topics. If you can tolerate the workload/burnout and not miss a beat, you will continue to get more opportunities.

      Cons

      When hired, HR will often change the title of the position you applied for to be able to pay you as little as possible for the position. However, they still expect you to meet higher-pay workloads. While it depends on the team, I did not feel supported by my manager. The management style is what I have dubbed "Hot Potato management." In other words, if you reach out for guidance or help, they pass you around until something goes wrong and then blame you for not being able to solve a problem that you do not have the authority to solve. Management often puts you into projects that do not align with your experience and do not prepare you for project management roles. It's very much a learn-on-the-job environment. They are looking for people who will do as much work as possible but have no intention of rewarding employees who go above and beyond and step up to the plate. It can also be a very political office environment, and I often found upper management to prioritize making money over delivering a decent product to the client and tended to throw younger employees under the bus for their own mistakes. All of the above is tolerable if you have an exit plan... but I would not recommend if you are looking for a company that prioritizes employee growth.

      avatar
      ICF Response
      1y
      Thank you for sharing your feedback. We aim to be as transparent as possible throughout our hiring process. While I can’t speak specifically to your statement, I can say it's common across many organizations, including ours, to use external business titles that make more sense to clients, etc., and internal job titles that that are less detailed, and follow a company’s structure and internal career progression paths. The external title may represent the industry, while the internal title may be something more generic like, “analyst III.” None of this impacts compensation or job responsibilities. Regarding your experience, our culture encourages everyone to speak up and advocate for their needs, even when it’s hard. We recognize that aligning projects with employees’ skills and career goals is crucial, which is why we are committed to enhancing the employee experience through continuous engagement, professional development, and team activities (both virtual and in-person). We hope the experiences you gained with us were a great start in your career, and hope you provided your feedback before your departure. -AS
      1.0
      Mar 12, 2024

      Worst management on planet earth

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working remotely and not having to see management in person

      Cons

      The management. Unprofessional, kiss up and kick down culture that is set by the management. They will blame everyone else when something goes wrong. My manager would go MIA when large assignments were due and then come up with preposterous lies for why she didn't do her job. The two managers would talk badly about other employees and past employees on calls. This place is a joke. They pretend they are saving the world while they fire the vast majority of their younger employees while the management, which is largely inept, does little to nothing and is always safe. I would never, ever advise anyone to work here. It was the biggest mistake of my life.

      avatar
      ICF Response
      2y
      ICF expects people managers to create an environment that fosters belonging, embraces diversity, and prioritizes fairness and inclusivity at all levels. Our company values open and honest conversations - even when it’s hard. Employees are encouraged to reach out to their HR Business Partners or Ethics Hotline - this input shapes our strategies and helps move us forward. We hope you provided your feedback before your departure. - KZ
      1.0
      Dec 1, 2020

      Toxic Environment, Poor Leadership

      Partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talent at mid and lower levels. There are roles and teams that still may provide a positive work environment but in the ever shifting quicksand of this company- I wouldn't assume anything is a given over a 12 -24 month period of time.

      Cons

      With a revolving door of the most senior roles at the company, leaders lead from a place of fear which creates a truly toxic culture which lacks vision and severely lacks culture. This purports to be a value based environment but that is lip service. No one can tell you the vision or values of the company. There are slow lay-offs happening all of the time and many of the best people are quietly leaving on their own. I wouldn't recommend anyone from my family or friends to take a position here - and I don't think many current employees would either .

      Viewing 31 - 33 of 2,740 Reviews
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