ICF reviews

3.7

69% would recommend to a friend

(2,740 total reviews)
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John Wasson

82% approve of CEO

53% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 19, 2025

Not as good as it appears

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

100% remote work work is fairly simple and easy

Cons

Will not perform tasks releveant to job title Low pay (unsustainable) Annoyingly inefficient High turn-over

1.0
Aug 23, 2024

Typical Consulting Firm

Recommend
CEO approval
Business Outlook

Pros

There are not many advantages to working at this consulting firm, which claims to be superior to the Big 4, but it falls short.

Cons

It's a consulting firm. You get hired for a particular contract, and if the contract gets canceled or ends, you will need to find other projects. It can be challenging to stay employed here for the long term. I recommend exploring opportunities with different employers. Additionally, the pay and benefits are very subpar compared to other organizations. If I could give this company zero stars, I would, as it's been a horrible employment experience.

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ICF Response
1y
Thank you for sharing your perspective. Projects come in ebbs and flows in consulting work, which can be challenging, especially regarding the uncertainty of contract-based projects. Our team is committed to supporting employees by providing resources and opportunities to find new projects within ICF. Have you checked out Mentor Connect, for example? This can help you network within the company, and we've even seen people take on new opportunities through those connections. There's also a really good resource for project managers that can help you network with your peers. Definitely check those out if you haven't already done so. Regarding pay, it can be tough coming into a new job and negotiating your salary. We annually benchmark salaries and compensation to ensure they are fair and competitive. Do take the opportunity to talk with your manager through an impact conversation to advocate what you want and discuss opportunities to grow. You can also find helpful guidance documents through our intranet to help with those conversations. I hope these resources are helpful as you continue your career journey with us. MD
3.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The work is interesting, coworkers are usually nice, pay is decent (but not super competitive).

Cons

Toxic managers, horrible onboarding, too much training on irrelevant topics and not enough training for your actual role. If you get a good manager at ICF you will probably love your job. But there are not many good supervisors. The company touts work life balance and under a good manager that is definitely true. A bad manager will make your life hell. Passive aggressiveness and insulting treatment is a regular. If you haven't been at ICF for a long time they will believe you have nothing of value to add and you're expected to be a puppet. There is no clear process for anything. Managers make processes up by what they prefer to do, and if their process is antiquated or inefficient they do not care. Meanwhile much of their marketing fails. When they are pitching to clients they promise completely unrealistic results and sometimes sell non-existent tools and then the managers are expected to make it happen. In one instance we were basically lying to clients because of because the director sold them something she didn't even know how to do. Then the director just left the account after she had destroyed it and we were left to try and right the ship. Dreadful PTO policy. Although most managers are fine with you flexing your time for short appointments and such. You get very minimal PTO that includes sick times and if you try to take it many managers will wax on about how they never get a vacation. It's their choice to not have work life boundaries, but they love to try and guilt you into being the same.

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ICF Response
2y
Thank you for writing about your experience here at ICF. ICF expects people managers to create an environment that fosters belonging, embraces diversity, and prioritizes fairness and inclusivity at all levels. Our company values open and honest conversations—even when it’s hard. We encourage employees to drive their career experience through impact conversations to have more meaningful and intentional conversations. I hope you took the time to raise your concerns with your Human Resources Business Partner (HRBP) before you left ICF. --- SS  
Viewing 106 - 108 of 2,740 Reviews

Glassdoor has 3,012 ICF reviews submitted anonymously by ICF employees. Read employee reviews and ratings on Glassdoor to decide if ICF is right for you.