ICF reviews

3.7

69% would recommend to a friend

(2,741 total reviews)
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John Wasson

82% approve of CEO

53% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Nov 23, 2023
Recommend
CEO approval
Business Outlook

Pros

-A lot of friendly, hardworking people at ICF who really care about their work -Pretty good work/life balance -Not a super stressful job most of the time

Cons

-Lack of engaging leadership -Lack of opportunities for growth -Lack of effort to create a sense of community and belonging -Meh compensation -Disorganized processes

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ICF Response
2y
Thank you for your candid feedback. ICF expects people managers to create an environment that fosters belonging, embraces diversity, and prioritizes fairness and inclusivity at all levels. Our company values open and honest conversations—even when it’s hard. We encourage employees to drive their career experience through impact conversations to have more meaningful and intentional conversations. Take the opportunity to address your needs and set your expectations as a contributing member of the team. If this respect isn’t reciprocated, please raise your concerns with your Human Resources Business Partner (HRBP). --- SS
1.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

NIH/NCI contract, client and project

Cons

There was dishonest and hidden information since recruiting and interview. They gave misleading answers about my concerns. I have long experience in health IT, and that is why I applied for the position. Health project was listed in the job description. During the interview, the PM introduced that they have Parkinson's Disease project, but in fact, his team was not in that project at all. I have worked as a consultant with NIH for many years and prefer to stay with NIH. I declined the BAH Senior Health Data Scientist offer and came to ICF. It was the wrong decision. Three people interviewed me and two of them left soon after I started the project. The third one was doing a different project and had no cooperation or overlapping with my project. Is that a team interview? During the interview, I asked them why to hire new analysts, and was told that ICF has many contacts and is always hiring. I asked how long the contract lasts because I know NIH contract is 5 years generally. I was told that ICF has many contracts, and I will move to another project after the project is done. In fact, the contract ended after 1.5 years, and I was laid off. I would not have come if I knew the contract was 1.5 years. It is not fair or transparent. The new PM came after me without technical background. I would not have come if I knew I would work with such PM. Due to the deadlines, PM asked me to stop data analyzing and QC. To make sure the data was 100% accurate, I had to communicate hard and work overtime. PM still thought I was not fast. It was a headache to work with a non-technical PM who did not care about project quality. It was my worst working experience. My mental health and wellbeing were damaged. The only good thing is the project was completed with proven solid quality. I got lessons and shared my ICF adventure during my new interviews to make sure I will work with the team/coworkers who interviewed me. Is that interesting?

5.0
Feb 27, 2023

Very Employee Focused

Recommend
CEO approval
Business Outlook

Pros

They make an effort to make the employee feel wanted. Everywhere you go, people seem to be about more than just work. They're having fun and executing a perfect example of work-life balance. Once you're in they'll do everything possible to keep you in. They make sure you have options to expand your expertise and curiosity like no other company does. They seriously force you to think about your future. So many people here are 20+ or 30+ veterans for a reason

Cons

They are still growing, so they have some small company issues like lower benefits expected (Compared to competitors, Deloitte, Booz, Accenture) I don't see it as a con, but I know some might: the company is really liberal and progressive so expect a younger crowd, and views aligning closer to Gen -Z than to Gen-x or boomers. Nevertheless, they seem aware of this and try to promote inclusivity for almost any crowd. I wouldn't see this as a huge thing unless this is a trigger for you HQ is huge and beautiful but almost empty.

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ICF Response
3y
Thank you for such a great review and your recommendation! People are at the center of our culture and everything we do. We strive to have the right balance of internal programs and leadership commitment to ensure everyone has what they need to belong, grow, and thrive. As an organization, we value passion, so we encourage you to speak up. Employee input, including feedback about our benefits and other internal programs, shapes our strategies and helps move us all forward. Impact conversation is an excellent opportunity to discuss real-time challenges and opportunities with your manager. - KZ
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Glassdoor has 3,013 ICF reviews submitted anonymously by ICF employees. Read employee reviews and ratings on Glassdoor to decide if ICF is right for you.