ICF reviews

3.7

70% would recommend to a friend

(2,740 total reviews)
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John Wasson

82% approve of CEO

54% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is good Benefits are good

Cons

The company has completely abandoned its values. It will not stand up for its LGBQT+ employees and during a company meeting listed off how to follow Elon Musk's guide to efficiency. They are also looking for DHS contracts and have cited it as an exciting opportunity to expand into things like border patrol contracts. No amount of money is worth this to me and I would stay away from this company. It celebrated the firings in the HHS as a way to expand its business. DOGE is so blatantly corrupt but the CEO has gone out of its way to make it seem like a normal thing.

3.0
Aug 2, 2023

Okay place to work until something better opens up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is flexibility to work remotely, which compensates for other issues. If you seek it out, you can find somewhat interesting work. Coworkers are generally nice and helpful.

Cons

The pay is well below market rate for a given profession even though ICF claims to regularly benchmark salaries. You get such little PTO that if you take a couple days off every few months or get sick, you burn through it. People are underpaid, overworked, and get no real breaks, so most people leave within a couple years Health insurance is expensive and not that great. The work environment can get toxic and there's nothing you can really do about it. Gaslighting and passive aggressive communication is normal. Unclear and changing expectations are a given. The work gets boring and repetitive. Projects can go on for years, and you can get stuck working on them that long, which deprives you of the satisfaction of achieving regular milestones. Maybe it depends on your manager, but in my experience the only way to get new, interesting, or different work is to make your own connections (hard to do when you're stuck working on the same projects with the same people for years) and offer your help. Project management is an issue from the top down. Senior leadership pushes to get more work, teams are understaffed, and many project managers are seriously lacking in project and client management skills. If you gently suggest trying something new or different in regard to project or client management, bad project managers take it personally and get defensive. But if you're not coming up with ideas to improve the team you're not taking enough initiative. This is really a place to bide your time and try to get a decent title until you can find a better job at a better company.

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ICF Response
2y
Thank you for taking the time to provide feedback and share recommendations. We value honest and open conversations—even when it's hard. Employees are encouraged to reach out to their HR Business Partners or anonymous Ethics Hotline - this input shapes our strategies and helps move us forward. - KZ
1.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Impactful work, good rank and file staff

Cons

Take a look at the 20-member Exec Team: All old white men, only 7 women, and ONLY 1 person of color. Says it all--glass ceiling is very real for any people of color to get promoted, rewarded. Confirmed by GlassDoor's reviews by people of color. Current CEO/Exec Team inherited a great company run by the last CEO who retired. Since then, they've done nothing to truly make good on the so-called mission-driven work, only focusing on profits that line the pockets of old white men who've been there too long.

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ICF Response
3y
We have developed a programmatic and strategic approach to building a more diverse and inclusive workplace as a part of our diversity, equity, and inclusion journey. That includes taking a critical look at our practices, structures, and policies to identify areas of growth and improvement. This is an ongoing journey – we are never done, but we are committed to progress. Please reach out to me directly if you would like to discuss more about our intentions and plans. - Demola Sholagbade, Vice President, Diversity, Equity, and Inclusion
Viewing 13 - 15 of 2,740 Reviews

Glassdoor has 3,012 ICF reviews submitted anonymously by ICF employees. Read employee reviews and ratings on Glassdoor to decide if ICF is right for you.