ICF reviews

3.7

69% would recommend to a friend

(2,751 total reviews)
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John Wasson

82% approve of CEO

53% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

This is by far the most dysfunctional company I have ever worked for. Let me start with the positives, individually, some truly talented, forward-thinking individuals should be proud of surviving this company, their work ethic and desire to get the job done are truly exceptional.

Cons

The company undervalues staff on an unprecedented scale, they truly have no idea of how lucky they are, with such a vast array of hard-working dedicated individuals. Finance processes are convoluted and confusing for project managers, the word ‘streamlined’ is constantly used but it is just a corporate buzzword word for ‘we have run out of ideas. Processes and metrics are brought in on a whim, then reshuffled, then changed, then reshuffled. There is a persistent silo mentality despite numerous internal restructures in search of ‘collaboration’. All internal individual career management and employee goals are worthless. Persistent targeting of new markets and growth areas without the necessary expertise or resources is commonplace, leading to huge financial losses and confusion and disarray amongst staff. Issues are brought to the fore, only for them to be ignored or more commonly for them to be rebuffed and as an employee, you are gaslighted into thinking that the unrealistic deadlines and working hours are commonplace and you should be lucky to have a job. Self-preservation is common here, with the blame game and shaming prevalent amongst the senior team. Support staff are the lowest common denominator, no succent leadership or direction is present yet expectations remain unrealistically high. Cliques are formed in the upper echelons of the firm which means career progression and a fair pay rise are unobtainable. A lot of time and effort is pushed into ‘well-being’ but this drive is futile as it is just treating the symptom not the cause, excessive hours, unrealistic deadlines and a lack of resources, lack of benefits, and below-market pay are the contributing factors to poor wellbeing, no matter how many ‘hubs’ we sign up to, how many sessions we go to on address our time management and ‘wellbeing’.

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ICF Response
3y
Thank you for taking the time to outline your perspective. As an organization, we value passion, so we encourage you to speak up. Employee input shapes our strategies and helps move us all forward. There are a number of ways you can engage with our leaders—such as all-hands meetings, surveys, manager roundtables, focus groups, and listening sessions. We strongly encourage you to take part in quarterly Impact Conversations, two-way discussions where you and your manager can discuss real-time challenges and opportunities. If this approach does not work, please reach out to your HR business partner to further discuss your concerns. --- SS
1.0
Feb 28, 2020

Does not recognise hard work/ unfair bonus payment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Friendly colleagues - Growing business within the industry

Cons

- No recognition for job well done - No bonus paid to hard working staff - Upper level management people only care about themselves - Upper level management only care about profit maximization - No guidance/help/training given to staff in order to do their job - Managers only care about their own prospects and their own career ladder goal - As per all large organisation, in order to cut cost and for the upper management people to 'look' like they have done a good job and for them to keep their big fat salary, they will hire juniors cheaper staff to do work and fire staff who cost more - Upper level managers get big fat bonuses while other lower level staff who actually work does do not get any bonuses

5.0
Apr 13, 2018

ICF is a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ICF is a premier consulting organization that values people, is committed to sustainability, fairness, and work-life balance. The company's projects create opportunities to work on the leading challenges of our day.

Cons

Consulting requires a tolerance for uncertainty, a flexible and can-do attitude, and a resilient and persistent work ethic. But ICF provides one of the more stable and sane work environments for consultants to grow and thrive in.

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ICF Response
7y
Working on the leading challenges of our day is one of the things I also value most about working for ICF. Thank you for taking the time to write this thoughtful review.
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Glassdoor has 3,024 ICF reviews submitted anonymously by ICF employees. Read employee reviews and ratings on Glassdoor to decide if ICF is right for you.