ICF reviews

3.7

70% would recommend to a friend

(2,740 total reviews)
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John Wasson

82% approve of CEO

54% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jan 10, 2018
Recommend
CEO approval
Business Outlook

Pros

In my ten years at ICF, I worked with some very smart and passionate people who truly cared about the work they did. I was lucky to be in a group that allowed work from home flexibility, and until the last two years of my employment, felt challenged in my work.

Cons

As many reviews note, your ICF experience will depend a lot on your LOB and your manager. Unfortunately for me, poor management and an inability to grow in my career caused me to leave. In my ten years there, I had 7 managers, many of which were great, but the last manager is what drove me to leave as this person was completely immature - cursing loudly in an open office, talking about coworkers behind their backs, drinking to excess at networking events, disappearing for days - and wholly unqualified. I didn't want to be associated with this behavior. I also had hit the ceiling with career growth as my work had become stale and routine, and I had become very frustrated with receiving excellent reviews, but being told I couldn't be promoted because there was no criteria for promotion for the specialized work that I did. I also would encourage people to not believe ICF when they say salaries are competitive. I was able to increase my salary by $30K, just by going to another company at the same level, to do the same work. The hiring manager at my new company actually commented on how low my ICF salary was.

4.0
Feb 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Smart, talented colleagues. Meaningful work. Competitive salaries. Great organizational resources. Many opportunities for professional development. Excellent flexibility and work-life balance - far better than all of my past employers when it comes to telework and reasonable hours.

Cons

I was surprised to learn that ICF does not offer any paid maternity leave. Not accrued, not with tenure. In the interest of full transparency, ICF does cover employees' short-term disability insurance, which essentially provides 5 weeks of paid leave at 60% of your salary, and ICF will hold your job for you should you choose to take unpaid leave beyond those first weeks. However, I'm disappointed we don't offer a benefit that most other companies do. We do great work in healthcare, education, social services, and more, yet we don't offer a very basic benefit to our mothers. Meanwhile, many other companies have already started offering paternity leave in addition to maternity leave. Given the number of young women we employee, it's very disappointing.

1.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

The inflated titles are useful for your resume.

Cons

They aim to entice young people to do “meaningful” work, especially climate change work, and then leverage that youthful earnest to underpay them. They love to say they are “employee-owned” but really this just means employees have an opportunity to purchase shares. ICF is like any other consulting firm that exploits its employees for the benefit of external shareholders. During the COVID-19 pandemic, everyone (in my unit) worked remotely but maintained the same job responsibilities. If you moved to a different area that ICF deemed to have a lower cost of living, they all of a sudden found the work you were doing to be less valuable to the company: they lowered your pay. This was not true for the inverse- if you moved to a more expensive city, well that was just your own responsibility to figure out. They even attempted to justify this with HR legalese, stating they had a responsibility to their shareholders to align with the “regional cost of labor”. This should tell you everything you need to know about who ICF values most, and it’s not their employees. Turnover is high at all levels below senior management due to the exploitative conditions and people burning out.

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ICF Response
2y
While we can't speak to this specific experience, we can say that we regularly audit salaries against the market and offer resources for employees, no matter their level of experience, to grow their skills, expertise, network, or professional level. We hope you provided your feedback before your departure. -HS
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