ICON reviews

2.4

25% would recommend to a friend

(66 total reviews)

Jason Ballard

36% approve of CEO

17% positive business outlook

ICON has an employee rating of 2.4 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ICON employee rating is 35% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

66 reviews
1.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

High initial pay but expect to receive pay-decreases during organizational changes. The CFO is the only decent leader at this company.

Cons

Everyone has one foot out the door. Would not recommend seriously considering Icon for employment at this point in time. The only positive reviews are from the executives and that should tell you something. The workplace here is heavily influenced by office politics, making it challenging to maintain a healthy work-life balance. Many engineers and technicians find themselves working long hours, historically six or more days a week is often expected. Raises and promotions are rare, often favoring the CEO's friends through nepotism. In the past six months, most technicians have experienced pay cuts, and there's a lack of clear job roles, allowing management to assign tasks without fair compensation. Employees are sometimes fired abruptly without proper documentation or explanation. This paired with chronic safety violations and Icon is on the path towards a big lawsuit in a couple of years. There have been multiple large layoffs in the past year and a half, leaving critical positions unfilled. The employee equity program isn't favorable, considering the company's struggling business outlook. The CEO's leadership has lost its ability to inspire and motivate, seemingly avoiding the reality of the company's declining culture, business prospects, and slowing innovation. The COO fosters a toxic environment by tolerating abusive behavior among subordinates, while the CTO lacks the necessary technical expertise to effectively manage development schedules and priorities. Overall, the company culture is hostile, with blame often unfairly placed on employees by higher-ups. The CEO organizes exclusive company retreats for a select few employees, keeping them secret from the rest of the staff, which negatively impacts morale.

1.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

There are nice technical problems to work on.

Cons

The work culture is very toxic. Everyone blames each other. Domain experts are never listened. The loudest person or the one who plays the popularity contest wins.

1.0
Apr 19, 2024

Mismanaged, cultish, and toxic workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The engineers and technicians doing the actual work are some of the smartest, most genuine people to work with.

Cons

The company prioritizes the appearance of speed at all costs. This leads to them bypassing basic safety considerations often. This also is present in developing new technology where the push for speed actually makes the work fall further behind as basic requirements are skipped. Nobody in leadership seems to really learn from this. Random, rolling layoffs are a constant and management does not publicly address it, despite “courage” being one of the core values of the company. Often times, people are fired for “performance” reasons that weren’t present on any reviews. This is just a way to layoff without severance.

Viewing 19 - 21 of 66 Reviews

Glassdoor has 75 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.