ICON reviews

3.5

64% would recommend to a friend

(5,305 total reviews)
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Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Aug 11, 2025

ICON

Recommend
CEO approval
Business Outlook

Pros

Good place for learning the work and internal job change

Cons

Very little hike No bonus, no company sponsored outing, lunch

2.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The salary was fairly competitive

Cons

To preface this, I was told by my manager that I was one of her best employees, yet I was never given a raise and ultimately was let go. ICON does not protect their employees in the slightest. The whole pitch they offer you is that you’ll have them to back you up and support you as you work with another company. Safe to say that is not accurate. Throughout my two years there, I experienced harassment and bullying from the Takeda side. I was told repeatedly by my ICON manager to stick it out because things are “always changing.” For the last 6 months at my job, I could feel the tides turning. I was being asked by Takeda to make workflows for all of my jobs. It was clear I was going to be let go. When I brought this to my ICON manager- repeatedly- I was dismissed every time. Well. I got let go. ICON had always promised there would be ample time on the bench to place me in another job if this was the case. Safe to say they couldn’t find anything for me. I interviewed, didn’t hear back for a solid week, and was told they were going in another direction and that was it. Out of a job with no severance. Everything I was told about job security and ICON “working for me” was completely inaccurate. Save yourself the pain.

2.0
Aug 11, 2025

bad times

Recommend
CEO approval
Business Outlook

Pros

Good colleagues. Nice training platform.

Cons

Some very bad leaders among good ones. No alignment to companies stated values.

Viewing 352 - 354 of 5,305 Reviews

Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.