ICON reviews

3.5

64% would recommend to a friend

(5,305 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Aug 13, 2025

ICON

Recommend
CEO approval
Business Outlook

Pros

Work with dedicated professionals who dri e rhe comapany forward

Cons

Prone to company downsize/ layoffs

1.0
Aug 13, 2025

Toxic working environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work, other than that nothing else

Cons

Management don’t support you, they only care about their representation; teams are small and understaffed, unable to deliver to sponsors of their requirements. Lots of people leave as due to last 3 years redundancies there were no more new recruits meaning you get more projects assigned. There are no career opportunities only people who are in CTA or CRA role get promoted to a level 1 or 2, if you are in a senior role, there are no opportunities.

2.0
Aug 12, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Part of the FSP program. I had great managers and we worked with good sponsor teams.

Cons

Unfortunately, they can drop you like *that*, with no warning and no severance package or benefits. A full time job but definitely not a stable job.

Viewing 349 - 351 of 5,305 Reviews

Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.