ICON reviews

Class action lawsuit has affected every part of the job. No “merit increases” in 2025 when inflation has been 50% in 5 years. Company does not reimburse for internet. We get minimal coverage and options for even home office supplies. $300 a year and the options are so locked down you are lucky if you can get generic pens, forget about supplies you actually need to perform your job. That is left to out of pocket. We are making less and less every year in the same job. Yet company spin is the opposite. Oh did I mention we used to work 40 hours a week which meant the very low salary at least allowed a work-life balance. Now we have no increase in salary, but everyone is regularly working 20 hours of free OT every week for months. Things are so bad that giving kudos for exceptional work of a colleague is limited to an email and no gift cards are allowed. God forbid someone get a $25 gift card. The company may go broke. It is shameful. Things were not great but bearable until late 2024. Now the skimping is so bad we can’t do our jobs and I feel I pay to have a job. It is embarrassing and shameful. They do not give a per diem and it takes up to 6 weeks to get expenses paid.

Frankly, as a former employee I quickly realized I entered a misleading corporate culture and organization altogether. What I was told - from my role, to the onboarding experience, as well as the benefits turned out to be very different or quite the opposite of what I experienced over time. Benefits are standard, management tells you what you want to hear, and withholds honest, yet necessary information. Onboarding experience was a hot mess with a chaotic process (or lack there of)....and there's no phone number to HR! Obtaining information or getting issues resolved at the HR level takes ages through a series of tedious tickets submissions. Spent a few years within the FSP group consulting for external clients in the pharmaceutical space. Was blindsided and laid off based off of unknown factors that management refused to share, despite the project I was on being ongoing. No severance, no payout, no nothing. Just kicked to the curb with little notice to prepare. True process around corporate practices and policies were strategically withheld so you never truly knew what to expect. Probably the worst company I've worked for in my many years in the industry. Don't bother working for ICON if you're looking for a stable company culture, with stable work, honest management, and a positive/long-term career outlook. ...on top of all that, the company has the nerve to have you sign a non-compete. At least be a company worth working for if you're going to make people do that.