ICON reviews

3.5

63% would recommend to a friend

(5,307 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Nov 14, 2022

Just Say No

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The acation/sick pay in generous.

Cons

Management is all about who you know not what you know. Too many people in position of power that have no business in management. There is definitely abuse of power. Icon is all about the money. They could care less about their employees. They treat them like a dime a dozen. The turn over rate is atrocious. Icon does not want to pay employees what they are worth. Overwhelmed, over worked, underpaid and not acknowledge or respected. Cheap is an understatement. They have people working in dilapidated makeshift trailers with mold and animals living under the building. During COVID everyone that was working received a reduction of pay, bonuses have been taken from the employees that work the hardest and there has been no pay adjustment due to inflation. There Culture moto is a bunch of BS. They hide behind this mantra as if to make themselves look like an awesome CRO to work for, when in reality it's all a lie. Just smoke and mirrors. This CRO makes BILLIONS off the backs of it's employees but can't scrounge up enough money to throw a decent Christmas party. In the last 3 years no appreciation or incentives of any kind to show their gratitude for all the hard working employees who have stayed with the company. More people need to stand up and speak out!! Do yourself a favor read between the lines. Take into account all the negative reviews and see what the common concerns and issues are. You will be much happier and better off in the end by searching for a career elsewhere.

3.0
Nov 10, 2022

Positive experience thus far

Recommend
CEO approval
Business Outlook

Pros

Experience is determined by your managers; if they’re great, you’ll enjoy your job!

Cons

They’ve made recent changes to bonus structure that took away an annual bonus, and added metrics to instill “babysitting” their employees (location check while on site).

4.0
Oct 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule for appointments or family priorities Always work to keep busy Great benefits Wide spread of trial experiences

Cons

Favoritism Not a fair basis for annual review or raises or some promotion opportunity Extra dedication not recognized routinely Micromanagement over non - trial/ study responsibilities.

Viewing 421 - 423 of 5,307 Reviews

Glassdoor has 6,555 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.